THE IMPLEMENTATION OF GOOD GOVERNANCE PRINCIPLES BY TRAFFIC POLICE OFFICERS AT NANGRONG POLICE STATION BURIRAM PROVINCE

Abstract

The objectives of this research are 1) to study the level of implementation of good governance principles by traffic police officers at Nang Rong Police Station, Buriram Province; 2) to compare the level of implementation of good governance principles according to public opinion, classified by gender, age, occupation, and education level; and 3) to study public suggestions regarding the performance of traffic police officers at Nang Rong Police Station, Buriram Province. The research is both quantitative and qualitative, using survey and interview methods. The population for this study consisted of the public aged 15 years and older. The sample size was calculated for cases where the exact population size is unknown, with a 95% confidence level, resulting in 400 participants, selected by simple random sampling. The study found that 1) public opinion on the implementation of good governance principles by traffic police officers across the six aspects was overall at a high level; 2) when comparing public opinions on the implementation of good governance principles by traffic police officers at Nang Rong Police Station, Buriram Province, categorized by personal factors, it was found that gender showed no significant difference. Regarding age, occupation, and educational level, there were statistically significant differences at the .05 level. 3. Recommendations from the study found that the principle of the rule of law should enforce laws in a standardized manner, reduce discrimination, use monitoring measures such as body cameras, and report publicly to build trust. The principle of morality should increase politeness, patience, and compassion, provide moral and ethical training, and commend officers who act honestly to serve as good examples. The principle of transparency should disclose information regarding issuance of tickets, fines, budgets, and use online channels to publish or receive complaints for accountability. The principle of responsibility requires acknowledging and promptly correcting errors and establishing a public evaluation system such as surveys or community forums. The principle of participation should involve opening forums to hear opinions, setting up traffic volunteer networks to allow the public to suggest solutions and participate in decision-making. The principle of cost-effectiveness should plan the allocation of personnel and equipment appropriately, use technology to support operations, and reinvest fine revenues to improve work systems and facilitate work for maximum efficiency.