แรงจูงใจ สภาพแวดล้อม และภาวะผู้นำเชิงปฏิรูปที่ส่งผลต่อประสิทธิภาพในการปฏิบัติงานของพนักงานธนาคารเพื่อการเกษตรและสหกรณ์การเกษตรสังกัดฝ่ายกิจการสาขาภาคตะวันออกเฉียงเหนือตอนล่าง

Surasak Jinpla; Chanatip Lekhakul

Authors

Surasak Jinpla Master of Business Administration, The University of the Thai Chamber of Commerce
Chanatip Lekhakul Master of Business Administration, The University of the Thai Chamber of Commerce

Keywords:

Job Performance, Transformational Leadership, Work Motivation, Work environmental

Abstract

This study aimed to examine the influence of motivation, work environment, and transformational leadership on employee job performance at the Bank for Agriculture and Agricultural Cooperatives (BAAC), Lower Northeastern Region Branch Administration Department. The study investigated three factors: motivation, work environment, and transformational leadership. The respondents comprised 400 BAAC employees in the Lower Northeastern Region. Data were collected using a questionnaire, and analyzed using percentage, mean, standard deviation, and multiple regression analysis. The findings showed that three motivation factors (achievement, work itself, and job security) had statistically significant effects on employee job performance. Three work environment factors (security, workplace suitability, and communication) also had statistically significant effects on employee job performance. Among transformational leadership factors, inspirational motivation had a statistically significant effect on employee job performance. The executives should therefore develop a fair motivation system aligned with performance outcomes, improve the work environment, and promote transformational leadership to encourage employee participation and adaptability to change, leading to a sustainable improvement in job performance.

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