SUSTAINABLE MANAGEMENT MODEL FOR DEVELOPING TEACHERS' INFORMATION TECHNOLOGY SKILLS IN BANGKOK

Kanjana POTIVICHAYANONT

doi:10.14456/tisr.2026.4

Authors

Kanjana POTIVICHAYANONT Graduate School, Suan Sunandha Rajabhat University, Thailand

DOI:

https://doi.org/10.14456/tisr.2026.4

Keywords:

Management Model, Information Technology Skills, Skill Development Needs

Abstract

This mixed-methods study examines current conditions, obstacles, and proficiency levels in teachers' information technology (IT) skills to propose a sustainable management model for developing these competencies in Bangkok Metropolitan Administration schools. Qualitative data from semi-structured interviews with nine school administrators were integrated with quantitative data from 192 teachers surveyed via a high-reliability questionnaire. The findings indicate that while teachers possess a high overall IT skill level, primarily driven by a positive attitude and a strong desire for development, significant challenges remain. These challenges include age-related skill gaps, limited technological resources, and an absence of systematic post-training evaluations. Consequently, the newly developed management model proposes four crucial steps: assessing individual training needs before course design, conducting hands-on workshops using adequate modern equipment, providing dedicated mentoring for teachers with limited technological proficiency, and implementing concrete post-training evaluation and follow-up systems. This robust framework effectively supports continuous educational digital transformation processes and fosters sustainable IT competencies among school personnel, ultimately enhancing overall teaching quality.

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