Knowledge Management Model of Modern Administrators to Improve the Quality of Education in Phrapariyattidham School, General Education Section
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Abstract
The research article consisted of the following objectives: 1) to study the current conditions and problems; 2) to create a model; 2) to experiment a model; and 4) to assess a model. The study applied mixed-methods research and was divided into 4 phases as follows: 1) to study the current conditions and problems, in which a sample group was acquired by mean of simple random sampling and consisted of administrators and teachers from 134 Phrapariyattidhamma schools in general education department; 2) to create a model and have it examined by 11 experts; 3) to experiment a model in which a target group was 1 educational institute; and 4) to evaluate a model in which a target group comprised 21 administrators, teachers, and related persons. The research instruments were questionnaires and semi-structured interviews. The statistics used were percentage, mean, standard deviation, and content analysis. From the study, the following results are found: A knowledge management model consists of 5 components which are: 1) Principles comprise 1. lifelong learning, 2. change management, 3. participation, and 4. learning exchange; 2) The objectives comprise 1. the administrators and teachers are able to apply the guidelines of knowledge management and 2. educational institutes are able to apply the new way of learning; 3) The procedures comprise 1. the determination of knowledge, 2. knowledge acquisition, 3. systematic knowledge management, 4. knowledge codification and refinement, 5) knowledge access, 6) knowledge exchange, and 7) learning which consists of 3 sub-components, namely, 7.1) cooperation, 7.2) communication, and 3) the use of digital technology; 4) Assessment guidelines comprise 1. success assessment and 2. satisfaction assessment; and 5) The success conditions comprise 1. an awareness of the importance of knowledge development and 2. becoming a learner who actively participates in the improvement of the quality of knowledge management.
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