Behaviors and Residents Need in the Development of Public Hospitals Services in Trang Province based on Muslim Ways
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Abstract
This research aimed 1) to study the behaviors and residents need in the development of public hospitals services in Trang Province based on Muslim ways and 2) to compare the residents need in the development of the services based on Muslim ways by demographic categorization. This research was developed as a quantitative study. The sample consisted of 400 Muslims from six most Muslim-dense districts of Trang Province. The statistical tools for data analysis were inclusive of frequency, percentage, mean, standard deviation, t-test and, and one-way ANOVA.
As for the findings, the research reveals that 1) most of the residents’ behaviors are reported with a sick history or a suffer from the illness in the past 12 months. Residents choose to see doctors when they fall ill. As for those refusing to see doctors, they believe in their own treatment by consuming the medicine. If they need to see doctors when falling sick, the public hospitals followed by clinics are chosen as a preliminary choice for treatment. The reasons behind these choices are due to the close distance from home and convenience for commuting. In terms of public experience in services of public hospitals in Trang Province, most residents are found with experience as an inpatient being treated by the hospitals. In receiving treatment from public hospitals, most residents are eligible for the treatment right under the Universal Coverage scheme or known as a gold card. In the event of receiving treatment from public hospitals, the duration consumed between the patient registration and the examination takes about 31 to 60 minutes. The average perception of the residents need in the development of public hospitals services in Trang Province based on Muslim ways is overall ranked the top (=3.64, S.D.=1.05), in which the need for halal food is rated with the highest average scores, and later is followed by contact with patients, dressing, and religious obligation, respectively. In addition, the research also indicates that 2) upon the comparison of the residents need in the development of the services based on Muslim ways with a classification of marital status, religious education, a different type of religious education and occupation, the residents need in the development of the services are varied with a significance level of 0.05 and 0.01. Upon analyzing various aspects, the research demonstrates that the religious obligation and the dressing are differently ranked the top of the residents need in the development of the services, followed by halal food, and contact with patients.
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