Relationship Between the Factors of Job Satisfaction and the Dimensions of Organizational Citizenship Behavior after the Change from a National University to an Autonomous University of Staff at Prince of Songkla University, Pattani Campus

Abstract

The purpose of this study was to investigate job satisfaction (JS) and organizational citizenship behavior (OCB) and the relationship between factors of JS and OCB of staff at Prince of Songkla University, Pattani Campus. Data were collected from 130 respondents and analyzed with computer program. The statistics used were percentage, mean, standard deviation and Pearson product-moment correlation coefficient. The study indicated that the samples were satisfied with job in both factors at high level, when considering the sub-dimension of the two sides, the mean was very high. Except for compensation and welfare, which are in the hygiene factor, the sample was moderately satisfied. For OCB it was at high level in all aspects; the aspect with the highest mean was conscientiousness followed by courtesy while civic virtue had the lowest mean. The hypothesis test found both factors of JS was positively correlated with OCB in all aspects. It found that the JS in both factors, there was a high level of positive relationship with altruism, and there was a low level of positive relationship with sportsmanship.