The relationship between performance on satisfaction of service staff in Higher Education Institutes of the unit received the finance division. Rajabhat Maha Sarakham University

Abstract

Research studies the relationship between performance towards the satisfaction of service staff in higher education institutions of the unit receive the money. A pile of Maha sarakham rajabhat University Library for the purpose of research, academic-level 1) student satisfaction with service units receive payment from the Fund of Maha sarakham rajabhat University Library 2) study the suggestions towards the service of the unit, and Maha sarakham rajabhat University library funds important research from those objectives. Researchers have made data storage, satisfaction surveys of service staff in higher education institutions of the unit receive the money. A pile of Maha sarakham rajabhat University Library by using the query number 150.

            The research found that 1) personal factors, respondents, mainly females, on average, 74 percent are aged 15-20 years, 77.34 percent, most of the students are studying first year 1 64 percent and that most students Board of education 2 25.33 percent) satisfaction evaluation of students who have to get services in each category at the counter in front of the photo is included on many levels (= 3.71, S.D. = 0.65), when considered as a text list, found the average maximum is to give explanations and answer questions (= 3.79, S.D. = 0.90) is the appropriate period of service provider.
(= 3.74, S.D. = 0.82) and the speed and convenience of the service. (= 3.70, S.D. = 0.78) respectively. The section, which has the lowest average is politeness. There are staff in service (= 3.63, S.D. = 0.89) 3) analyzed data on the service factors are expected to affect the satisfaction of service units receive money. A pile of Rajabhat Maha sarakham University Library on many levels (= 3.72, S.D. = 0.50), when considered as a side list, find that the side with the highest average is the quality
(= 3.80, S.D. = 0.61) is the personality of the staff (= 3.74, S.D. = 0.66) and service systems, the service period for which there are.The same average value
(= 3.73, S.D. = 0.63), respectively. The section below the average minimum is the environment (= 3.57, S.D. = 0.73) 4) average standard deviation. Factors about the personality management of overall officer level(= 3.74, S.D. = 0.66) when considered as a text list, found the average maximum is attentive and enthusiastic in providing
(= 3.80, S.D. = 0.83), is polite and gentle manners displayed (= 3.76, S.D. = 0.81), and human relationships are beaming (= 3.74, S.D. = 0.84), respectively. The message that has the lowest average is interested and willing to serve every time
(= 3.71, S.D. = 0.85).