WORK MOTIVATION OF EMPLOYEES AT SIAMRAJ PUBLIC COMPANY LIMITED

Abstract

The purposes of this study were (1) to investigate the causes of employees’ resignation of Krung Thai Bank Public Company Limited (KTB) in Bangkok; and (2) to find out the solutions of KTB employees’ resignation. This study was a qualitative research. In-depth Interview technique was used to collect data related to opinions, beliefs, attitudes, knowledge, behavior, perception, feelings, and emotions. The data were analyzed to find out the causes and solution of KTB employees’ resignation in Bangkok. Population were 1,200 resigned employees and there were 300 resigned employees computed as sample group. Purposive sampling was used to draw studied samples. There were only 30 resigned employees being interviewed (accounted for 10 percent of sample group).

The research results were as follows: 1. The overall work motivation of employees at Siamraj Public Company Limited was in high level. Considering in each aspect, six aspects were in high level while one aspect was in moderate level. The aspect with the highest average was the relationship in organization, followed by the work achievement, work characteristic, responsibility, work advancement, and salary and welfare. 2. In regard to the comparison of personal factors of employees at Siamraj Public Company Limited affecting work motivation, it was found out that different personal factors which were gender, age, education level, income, and work experience affected the work motivation of the employees indifferently at the statistical significant level as of 0.05.