Workplace Happiness and Its Impact on Organizational Commitment Among Municipal Office Staff in Surin Province
Keywords:
Workplace Happiness, Organizational Commitment, Personnel ManagementAbstract
This research aims to: (1) examine the level of workplace happiness among municipal office staff in Surin Province, (2) study the level of organizational commitment among these staff, and (3) analyze the impact of workplace happiness on organizational commitment. The sample group consisted of 345 municipal office staff in Surin Province. Data were collected using a questionnaire and analyzed through frequency, percentage, mean, standard deviation, and multiple regression analysis for hypothesis testing.
The findings revealed that most respondents were female, aged 30-40 years, single, holding a bachelor's degree or equivalent, working as civil servants, earning an average monthly income of 15,000–30,000 baht, and had 6–10 years of work experience. Overall, workplace happiness was rated at a high level ( = 4.38). Among its dimensions, the highest mean was for job involvement (
= 4.47), followed by job satisfaction (
= 4.36), and the lowest was for psychological attachment to the organization (
= 4.32). Organizational commitment was also rated at a high level overall (
= 4.26). Among its dimensions, the highest mean was for emotional commitment (
= 4.33), followed by normative commitment (
= 4.33), and the lowest was for continuance commitment (
= 4.11). Hypothesis testing indicated that workplace happiness dimensions, including job involvement, job satisfaction, and psychological attachment to the organization, had a statistically significant positive impact on organizational commitment at the 0.05 level.
References
Algarni, M. A., & Alemeri, M. (2023). The role of employee engagement, job satisfaction and organizational commitment on happiness at work at a Saudi organization. International Journal of Business and Management,18(2), 27.
Allen, N. J., & Meyer, J. P. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1, 61−89.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of occupational psychology, 63(1), 1-18.
Awatcharapong, M., & Chinson, W. (2018). Happiness at work that affects engagement organization of employees of Land and Houses Public Company Limited. Veridian E-journal, Silpakorn University, 12(3), 856–871.
Bataineh, K. A. (2019). Impact of work-life balance, happiness at work, on employee performance. International Business Research, 12(2), 99-112.
Chadaporn, P., Samart, A., & Chatchai, U. (2022). Quality of work life and organizational culture that affect organizational commitment of personnel of local government organizations in Phanna Nikhom District. Sakon Nakhon Province. Interdisciplinary Research and Academic Journal, 2(5), 75-96.
Chatthawee, C. (2021). Factors related to organizational employees' happiness at work Administers Khao Khan Song Subdistrict, Si Racha District, Chonburi Province. [Master’s thesis]. Burapha University.
Cherrington, J. D. (1994). Organization behavior: The management of individual and organizational performance. Allyn and Bacon.
Chiumento Consulting. (2007). Survey spotlight: Happiness at Workplace. Bulletpoint.
Faloye, D.O. (2014). Organisational commitment and turnover intentions: evidence from Nigerian paramilitary organisation. International Journal of Business & Economic Development, 2, 23-34.
Fisher, C. (2010). Happiness at work. International Journal of Management Reviews, 12(4), 384-412.
Grego-Planer, D. (2019). The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors, 11(22), 1-20
Kannika, K. (2016). Reasons and trends for resignations/transfers of government officials in the agency Academic case studies Office of the State Enterprise Policy Committee. [Master’s thesis]. Thammasat University.
Marut, W., & Darunee, M. (2023). History and development of the municipality. http://wiki.kpi.ac.th/index.php title/ History and background of the municipality.
Naphatpimook, S. (2018, May - August). Happiness that affects the work efficiency of civil servants and Minburi District Office Personnel Bangkok. Journal of Business Administration and Social Sciences Ramkhamhaeng University, 1(2), 74-85.
Saowanee, P., Lamai, R., & Sanyasorn, S. (2024, May - June). The influence of quality of work life and happiness at work on organizational commitment of subdistrict administrative organization personnel in Nakhon Phanom urban area. Nakhon Phanom Province. Journal of interdisciplinary research and academics, 4(3), 354-374.
Steers, R. M. (1977). Antecedents and outcome of organizational commitment. Administrative Science Quarterly, 22, 46-56.
Supaporn, L. (2019). The relationship between work happiness and organizational commitment of support personnel. In Rajamangala University of Technology Klang. [Master’s Thesis]. Rajamangala University of Technology Krungthep.
Suphat, C. (2018). Happiness in orkplace. Thongkwao Journal Chiang Mai University, 20(6), 6-7.
Surin Provincial Local Government Promotion Office. (2023a). History of Surin Province as of 25 June 2023. https://www.surinlocal.go.th/public/list/data/index/menu/1142.
________. (2023b). Local administrative organization information, Surin province. https://surinlocal.go.th/public/rss/data/webring/menu/212.
________. (2023c). Notification of the resolution of the Surin provincial municipal employees committee (Surin Provincial Administrative Organization) No. 6/2023 on 7 July 2023. https://surinlocal.go.th/public/list/data/detail/id/5018/menu/1788/page/1.
________. (2023d). Notification of the resolution of the Surin provincial municipal employees committee (Surin Provincial Administrative Organization) No. 9/2021 on 28 September 2022. https://surinlocal.go.th/public/list/data/detail/id/4547/menu/1788/page/3.
Wanatchaporn, L., & Chinson, W. (2019). The relationship between happiness at work and organizational commitment of Assumption University personnel. Academic journal Kanchanaburi Rajabhat University, 8(2), 229-239.
Wannipa, D. (2021). Commitment to the organization and creative behavior of personnel in private colleges in the Thonburi area. [Master’s thesis]. Silpakorn University.
Warr, P.B. (1990). The Measurement of well-being and other aspects of mental health. Journal of Occupational and Organizational Psychology, 63(3), 193–210
Yamane, Taro. (1973). Statistics: An Introductory Analysis (3rd ed). Harper and Row.
