Development of Communication by the Royal Thai Police to Reduce Conflicts with the Public through the Six Principles of Sāraṇīyadhamma
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Abstract
This research article consisted of the following objectives: 1) to develop communication approaches for resolving conflicts between the Royal Thai Police and the public; 2) to examine the factors influencing the communication of Royal Thai Police in reducing such conflicts; and 3) to propose a communication-development process for the Royal Thai Police to reduce conflicts with the public through the Six Principles of Sāraṇīyadhamma. The study employed a mixed-methods design. The quantitative component used questionnaires to collect data from 376 participants, while the qualitative component involved in-depth interviews with 6 key informants. Statistical analyses included percentage, mean, standard deviation, and hypothesis testing using regression analysis, while qualitative data were analyzed through descriptive content analysis.
The findings revealed that 1) The communication used to address conflicts between the Royal Thai Police and the public was rated at a high level; 2) Factors influencing communication showed that conflict components affected the communication of Royal Thai Police by 86%, and the Six Principles of Sāraṇīyadhamma a influenced communication by 85.2%; and 3) The communication-development process for the Royal Thai Police to reduce conflicts with the public indicated that the communication of Royal Thai Police are grounded on components of conflict, which are integrated with the Six Principles of Sāraṇīyadhamma namely (1) mettākāyakamma (to be amiable in deed, openly and in private), (2) mettāvācīkamma (to be amiable in word, openly and in private), (3) mettāmanokamma (to be amiable in thought, openly and in private), (4) sādhāraṇabhogī (to share any lawful gains with virtuous fellows); (5) sīlasamaññatā (to keep without blemish the rules of conduct along with one’s fellows, openly and in private); and (6) diṭṭhisamaññatā (to be endowed with right views along with one’s fellows, openly and in private).
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