Change Management Model for Addressing the Digital Divide in Private Educational Institutions during the Transition Era

Abstract

The study had the following objectives: 1) to analyze the digital divide in private educational institutions during the transition era; 2) to develop a structural equation model for the digital divide; and 3) to create and evaluate a change management model for addressing the digital divide. The study utilized content analysis as the primary statistical method. A questionnaire was used as the research tool. Factor analysis on the digital divide in private educational institutions during the transition era was conducted using mean, standard deviation, and confirmatory factor analysis.

The study revealed the following results: 1) Through the analysis of the digital divide in private educational institutions, the researcher identified six main factors and 30 sub-factors, including vision, leadership, management, personnel development, the development of a digital organizational culture, and the use of information technology and communication.        2) The results of the confirmatory factor analysis indicate that the developed model aligns well with the empirical data, as various indices meet the standard criteria, such as RMSEA = 0.002 and p-value = 0.427. 3) The model was rated highly in terms of propriety, feasibility, accuracy, and utility, particularly in areas such as the use of information technology, leadership, and the development of a digital organizational culture, which received the highest scores. The study provides important guidelines for managing the digital divide and enhancing the quality of education in private educational institutions during the digital era.