A Management Model of Internal Quality Assurance in Schools Located in Remote Highland Areas

Abstract

The research article aimed at developing a management model for internal quality assurance in schools located in remote highland areas. The study was divided into three steps: 1) Investigating components and guidelines for the management of internal quality assurance in schools located in remote highland areas. This step involved (1) studying related documents and research, (2) exploring three schools with best practices, and (3) conducting interviews with five experts. The tools used included a table for content analysis and semi-structured interview form; 2) Creating and examining the propriety of the model by nine experts. The tools used were a form for checking the propriety of the model; and 3) Evaluating the feasibility and utility of the model. The key informants involved 120 school administrators and teachers in charge of educational quality assurance, who were chosen via purposive sampling, from 60 schools located in remote highland areas. The tools used were forms evaluating the feasibility and utility of the model. The obtained data were analyzed by mean and standard deviation.

From the study, the following results were found: A management model for internal quality assurance in schools located in remote highland areas consists of six components: 1) principles; 2) objectives; 3) inputs, including personnel and other resources; 4) operational processes; 5) educational quality, encompassing students, management, teaching, and learning; and 6) success factors, such as fostering motivation, building networks, cultivating an organizational culture focused on quality, and receiving support and assistance from original affiliations. This developed management model has been evaluated as having the highest level of propriety and feasibility.