Development and Evaluation of the Quality of an Information System for Traditional Textiles in Nakhon Si Thammarat Province

Authors

  • Visalak Khunthanarungrot Faculty of Science and Technology, Rajamangala University of Technology Srivijaya, Thailand
  • Chariya Nonthakarn Faculty of Science and Technology, Rajamangala University of Technology Srivijaya, Thailand
  • Saranpong Nooyimsai Faculty of Science and Technology, Rajamangala University of Technology Srivijaya, Thailand
  • Ratree Keawrod Faculty of Science and Technology, Rajamangala University of Technology Srivijaya, Thailand

DOI:

https://doi.org/10.14456/jiskku.2026.10

Keywords:

Traditional fabrics, Information systems, Quality assessment, SDLC

Abstract

Purpose: To develop an information system for traditional textiles in Nakhon Si Thammarat Province and to evaluate its quality and user satisfaction.

Methodology: This research utilizes a Research and Development (R&D) model to develop an information system for managing traditional textile data in Nakhon Si Thammarat Province. The system is developed as a web application using PHP and a MySQL database, employing the Software Development Life Cycle (SDLC) process, which comprises four steps: 1) System requirements analysis, 2) System design, 3) System development, and 4) System testing. System quality evaluation is based on the ISO/IEC 25010 international standard. The participants consisted of five information technology experts who evaluated the system quality, and 40 general users who evaluated their satisfaction with the system.

Finding: The development of an information system for traditional textiles in Nakhon Si Thammarat Province resulted in a web-based system capable of managing data on indigenous fabrics and allowing users to easily search for related information on indigenous fabric products in a user-friendly format. The system quality evaluation showed that functional suitability yielded the highest rating (=4.72, S.D.=0.49). The performance efficiency also yielded the highest rating (=4.60, S.D.=0.53), indicating a very good level of performance. The security yielded a high rating (=4.50, S.D.=0.55). The reliability also yielded positive results, at the highest level (=4.54, S.D.=0.55), while system usability were at a high level (= 4.34, S.D. = 0.66). In terms of user satisfaction (usability), the evaluation results were at a high level (= 4.35, S.D. = 0.66).

Applications of this study: This developed information system can be applied to manage other types of local wisdom for conservation purposes, such as niello ware, rattan products, and shadow puppetry. It can also be used to manage local wisdom data from other provinces.

Downloads

Download data is not yet available.

References

Canlas, R. B., Piad, K. C., & Lagman, A. C. (2021). An ISO/IEC 25010-based software quality assessment of a faculty research productivity monitoring and prediction system. In Proceedings of the 9th International Conference on Information Technology: IoT and Smart City (pp. 238–242). https://doi.org/10.1145/3512576.3512619

Daengsakun, K., Thongkaem, A., Chantala, J., Thinaphim, A., Sujarit, P., Chinwong, N., & Nonghanphithak, K. (2021). Development of a web-based information system for local cultural knowledge management of the Tra Silani weaving community, Nong-O Subdistrict, Nong Wua So District, Udon Thani Province [in Thai]. Santapol College Academic Journal, 7(2), 146–154.

Dalkir, K. (2017). Knowledge management in theory and practice (3rd ed.). MIT Press.

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748

Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical introduction (4th ed.). Oxford University Press.

International Organization for Standardization (ISO). (2023). ISO/IEC 25010:2023 Systems and software engineering—Systems and software Quality Requirements and Evaluation (SQuaRE)—Product quality model. International Organization for Standardization.

Jaimuen, R., & Pongnumkul, A. (2023). Development of a Karen textile management system [in Thai]. Journal of Science and Technology to Community, 1(4). https://doi.org/10.57260/stc.2023.618

Jung, H. S., Lee, H., & Park, K. C. (2025). Analysis of UX Elements in Educational Applications for Young Children and Implementation of ISO/IEC 25010 Quality Standards. SAGE Open, 15(3). https://doi.org/10.1177/21582440251377385

Karnouskos, S., Sinha, R., Leitão, P., Ribeiro, L., & Strasser, T. I. (2021). Assessing the integration of software agents and industrial automation systems with ISO/IEC 25010. arXiv. https://doi.org/10.48550/arXiv.2108.07933

Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson.

Likert, R. (1932). A technique for the measurement of attitudes. Archives of Psychology, 22(140), 1–55.

Meksaen, K., et al. (2024). Developing website for Surin provincial identity fabric [in Thai]. Journal of Engineering and Information Technology, 2(1), 57–69. https://doi.org/10.14456/jeit.2024.6

O’Neill, B., & Stapleton, L. (2022). Digital cultural heritage standards: From silo to semantic web. Heritage Science.

Saenwa, S. (2025). Development of an electronic book on an e-book service platform for disseminating local wisdom on Soi Dok Mak patterned silk weaving [in Thai]. Mun River Basin Arts and Culture Journal, 14(2), 351–363. https://doi.org/10.14456/acj.2025.26

UNCTAD. (2019). Creative economy outlook 2018: Trends in international trade in creative industries. United Nations.

UNESCO. (2022). Basic texts of the 2003 Convention for the Safeguarding of the Intangible Cultural Heritage (2022 edition). United Nations Educational, Scientific and Cultural Organization.

Downloads

Published

2026-06-30

How to Cite

Khunthanarungrot , V., Nonthakarn, C., Nooyimsai, S., & Keawrod, R. (2026). Development and Evaluation of the Quality of an Information System for Traditional Textiles in Nakhon Si Thammarat Province. Journal of Information Science Research and Practice, 44(2), 58–75. https://doi.org/10.14456/jiskku.2026.10

Issue

Section

Research Article