A Mindfulness-Based Development Process for Volunteer Work in Buddhist Healthcare: A Case Study of Siriwattago Medical Clinic under the Buddhamahametta Foundation
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Abstract
This study investigates the challenges faced by volunteers at the Siriwattago Medical Clinic (Acupuncture), operating under the Buddhamahametta Foundation, and examines the development and impact of a contemplative volunteer training program centred on mindfulness and loving-kindness (mettā) meditation. The research aimed to (1) identify key problems and obstacles in volunteer work, (2) develop a structured process using Buddhist contemplative practices to enhance peaceful well-being, and (3) evaluate the program’s effectiveness in improving volunteer experience and group dynamics. Data were collected through in-depth interviews with 24 active volunteers, field observations during clinic operations and meditation sessions over four weeks, and post-program reflective feedback. The data were analysed using descriptive statistics and thematic content analysis.
Findings revealed three main categories of challenges: (1) personal readiness and emotional well-being, including stress, fatigue, and lack of self-confidence; (2) interpersonal coordination and communication issues, such as misunderstandings, emotional reactivity, and weak collaborative engagement; and (3) insufficient operational training, with unclear role definitions and limited feedback systems. To address these, a three-phase volunteer development model was implemented: (1) awareness-building through mindfulness and loving-kindness workshops, (2) integration of contemplative practices into weekly volunteer routines, including guided meditation and group reflection, and (3) the establishment of communication guidelines rooted in compassion and respect.
Post-intervention assessments indicated significant improvements in emotional regulation, interpersonal patience, and a strengthened sense of purpose among volunteers. Participants reported enhanced inner calm, empathy, and teamwork. The overall group dynamic shifted toward greater harmony and mutual support. This study concludes that the integration of Buddhist contemplative practices into volunteer development effectively fosters individual well-being and promotes a spiritually grounded, compassionate environment for service delivery.
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