To Develop the Emotional Intelligence in the AI Era

Abstract

          Emotional Intelligence is of paramount importance in today's world, often referred to as the AI (Artificial Intelligence) era. Emotional Intelligence encompasses the ability to regulate one's emotions and desires, empathize with others, and uphold social responsibility. These competencies enable individuals to effectively navigate the pressures arising from the significant global transformation in communication systems, societal structures, economies, and political landscapes. The advent of AI profoundly influences every dimension of life, not only enhancing efficiency in work, communication, and decision-making but also reshaping interpersonal interactions and organizational dynamics. Nevertheless, like all advancements, AI brings both benefits and challenges. The intense competition and rapid changes of this era contribute to heightened emotional volatility that makes happiness more elusive and distress more prevalent. These dynamics exacerbate mental health issues in Thailand, where such challenges span across all age groups.

            Developing Emotional Intelligence involves enhancing one’s capacity to aware, understand, manage, and then utilize emotions in oneself and in interactions with others effectively. This development encompasses five key dimensions; namely, 1) Self-awareness, 2) Self-regulation, 3) Motivation, 4) Empathy, and 5) Social Skills.

              One practical and cost-effective approach to fostering Emotional Intelligence is through mindfulness and meditation practices. These techniques cultivate mental development, which forms the foundation for one’s behavior. When behaviors stem from appropriate intentions and motivations, wisdom naturally emerges. This manifested mindfulness and wisdom play a crucial role in enhancing Emotional Intelligence. They improve self-awareness, emotional regulation, and decision-making that enables individuals to thrive amidst the rapid, ambiguous, and volatile changes in the “AI era” much happier.