Public services of the Khu Bang Luang Subdistrict Administrative Organization Khu Bang Luang Subdistrict, Khu Bang Luang District, Pathum Thani Province

Abstract

This study aimed to (1) study the level of public service provision and (2) compare the public service provision of Khu Bang Luang Subdistrict Administrative Organization, Lat Lum Kaeo District, Pathum Thani Province, classified by gender, age, status, education level and occupation. This is a quantitative research. The conceptual framework uses Millet's concept and theory. The population is people aged 18 years and over living in the area of ​​the Ku Bang Luang Subdistrict Administrative Organization, Lat Lum Kaeo District, Pathum Thani Province, totaling 21,526 people. The sample size was calculated using Taro Yamane's formula, resulting in 400 people. The instrument used was a 5-level rating questionnaire. The statistics used for data analysis were frequency distribution, percentage, mean, standard deviation, t-test, and F-value.

               The results of the study found that (1) the overall level of public service was at a very good level. When considering each aspect from highest to lowest average, it was found to be at a high level in 4 aspects and at a moderate level in 1 aspect, and (2) The results of the comparison of public services of the Khu Bang Luang Subdistrict Administrative Organization, Lat Lum Kaeo District, Pathum Thani Province, classified by gender, age, status, education level and occupation, found that people with different genders and education levels Satisfaction with public services of the Khu Bang Luang Subdistrict Administrative Organization was not different. People with different ages, statuses, and occupations had significantly different satisfaction with public services of the Khu Bang Luang Subdistrict Administrative Organization at a statistical level of .05.