Technology adoption factors and key competencies affecting the performance of local government officials in Samut Sakhon province

Abstract

The objective of this research is to study ways to increase the efficiency of performance of local government officials in Samut Sakhon province. This research is mixed methods research consisting of: Quantitative Research and Qualitative Research Quantitative Research Questionnaires were collected from a sample of local government officials in Samut Sakhon province. 320 samples were randomly sampled using stratified random sampling through questionnaires and then analyzed for descriptive statistics and inferential statistical analysis. Qualitative research the key informants were five executives who had the position of municipal permanent secretary for at least 2 years.

The results of the study found that : The guidelines for increasing the efficiency of the performance of civil servants of local government organizations in Samut Sakhon Province are summarized as follows:

1. Awareness of benefits: Knowledge and abilities of civil servants should be developed along with the use of technology on a monthly basis. Encourage the staff to Continuous use of technology should be used to store photos and documents through the Internet system, so that files or documents can be retrieved at any time, and staff should be sent to train in the use of various programs to increase the potential of using modern technology.
2. In terms of accumulating expertise in professional work, new civil servants should be encouraged to learn more in their own work. Tasks should be assigned in line with the responsibilities and there should be meetings.
3. In terms of teamwork, the workers should be arranged appropriately for each job and each function, and each supervisor should supervise the workers to be on time. To achieve work that meets the specified specifications. Relationships should be built to create harmony in the organization. To assign tasks to each person clearly. Or should training civil servants be organized every month so that ...