Quality of Work Life and Organizational Commitment Affecting Performance Effectiveness of Non-Commissioned Police Officers in Nonthaburi Province

Abstract

The research purposes were (1) to study the levels of the performance effectiveness of non-commissioned police officers in Nonthaburi Province; (2) to analyze the quality of work life and organizational commitment affecting performance effectiveness of non-commissioned police officers in Nonthaburi Province; and (3) to propose guidelines for developing the effectiveness of performance of non-commissioned police officers in Nonthaburi Province. This was the mixed methods research. The quantitative research sample group was the 292 non-commissioned police officers of Nonthaburi Provincial Police Region, the research instrument was the questionnaire; the qualitative research sample group was the 20 non-commissioned police officers, the research instrument was the in-depth interview form. The data analysis statistics were the frequency, percentage, mean, standard deviation, multiple regression analysis, and correlation analysis.

          The research findings were:

1. The performance effectiveness of non-commissioned police officers in Nonthaburi Province found the overall was at high level; the descending mean were the satisfaction aspect, the product aspect, the efficiency aspect, the survival aspect, the aspect of development for organizational effectiveness, and the adaptation aspect, respectively.
2. The quality of work life and organizational commitment found the leadership aspect, the work aspect, the advancement and job security aspect, the work in society aspect, and the appropriate and fair compensation aspect affected the performance effectiveness of non-commissioned police officers in Nonthaburi Province at statistical significance level .05.
3. Should promote systematic operations and in accordance with the mission of the organization, formulate concrete policies and practice according to the rules and regulations that are appropriate for the organization, to cause clarity in work, and have fairness without discrimination.