Essential Requirements for TQM Implementation in Private Islamic Schools, Nakhon Si Thammarat
Keywords:
educational quality management, Total Quality Management (TQM), Islamic private schoolsAbstract
Objective: This study aimed to assess the current conditions, expectations, and essential needs for management based on Total Quality Management (TQM).
Methodology: Using quantitative research methods. The sample consisted of 232 administrators and teachers selected through stratified random sampling. The research instrument was a five-level rating scale questionnaire. Its quality was verified using the Index of Item-Objective Congruence (IOC) and Cronbach’s alpha coefficient of 0.992. Data was analyzed using descriptive statistics and the modified Priority Needs Index (PNI modified).
Findings: 1) Stakeholder participation showed the highest level of essential needs because the current condition was at a moderate level while expectations were very high, particularly in planning, curriculum development, and moral and ethical activities. 2) Continuous development and improvement revealed essential needs in implementing quality assurance systems and using learning achievement outcomes to improve academic quality. 3) Customer focus demonstrated a moderate level of essential needs, emphasizing management systems and openness to feedback from parents and the community.
Application: Schools should integrate the TQM approach with Islamic principles to create an organizational culture that emphasizes quality, transparency, and systematic participation, leading to sustainable development.
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