HUMAN RESOURCE CAPACITY DEVELOPMENT IN KHAO BIN CENTRAL PRISON, RATCHABURI PROVINCE

Abstract

This research article aims to: 1) Investigate the competency levels and potential development in the performance of human resources at Khao Bin Central Prison, Ratchaburi Province; and 2) Examine the factors influencing the potential and competency development of human resources at Khao Bin Central Prison, Ratchaburi Province. This study employed a qualitative research approach utilizing in-depth interviews with 20 key informants, comprising top executives, middle-level administrators, and prison officers. Participants were selected using purposive sampling, with criteria specifying individuals involved in policy formulation or those possessing direct experience and playing a pivotal role in driving the organization's human resource management. The research instrument was a semi-structured interview guide developed from relevant issues and theoretical frameworks. The collected data were analyzed using content analysis to derive systematic conclusions. The research findings revealed the following: Human Resource Quality and Competency: Khao Bin Central Prison implements proactive workforce management in terms of both quantity and quality. The focus is on developing personnel to achieve high skills and competencies in alignment with the organization's vision. Additionally, clear policies, operational plans, and evaluation mechanisms have been established to serve as standards for effective personnel development and retention. Factors Influencing Human Resource Quality: The primary driving factors include the leadership of top executives who provide clear directional guidance, systematic collaboration across all levels, and the alignment of human resource management with the organizational strategy. These factors facilitate work system transformations, establishtransparent evaluation mechanisms, and cultivate an awareness of accountability and cost-effectiveness in personnel development.