DEVELOPING A MANAGEMENT EXCELLENCE MODEL FOR THE TECHNOLOGY DEVELOPMENT AND INNOVATION PROMOTION GROUP AT RAJAMANGALAUNIVERSITY OF TECHNOLOGY

Abstract

This research article aimed to: 1) Examine the components of management for excellence in the technology development and innovation promotion group of Rajamangala University of Technology; 2) Develop a management model for excellence; and 3) Formulate policy recommendations for implementing the model. The study employed a mixed-methods research and development design comprising three phases: documentary analysis, interviews with nine purposively selected executives, and a questionnaire survey of 370 personnel; the development and evaluation of a draft model by nine experts and 45 practitioners; and the evaluation of policy recommendations by five experts. The research instruments consisted of a semi-structured interview form, a component questionnaire, a model evaluation form, and a policy recommendation evaluation form. Data were analyzed using content analysis, descriptive statistics, exploratory factor analysis, Varimax rotation, and a criterion-referenced mean test. In this study, excellence in the context of the technology development and innovation promotion group refers to the university’s capability to generate practical outcomes in technology and innovation, such as patents, intellectual property, technology transfer, commercialization, collaboration with partners, and outcomes for learners, communities, and industries. The findings revealed that: 1) Management for excellence consisted of nine components, with a Kaiser-Meyer-Olkin value of 0.86, Bartlett’s test of sphericity statistically significant at the .001 level, a cumulative variance explained of 52.584 percent, and an overall reliability coefficient of 0.91; 2) The developed model was systematic, with suitability and feasibility rated at a high level; and 3) The policy recommendations emphasized a central data system, monitoring mechanisms, a research and innovation ecosystem, collaboration with partners, outcome-based resource allocation, and impact measurement to promote sustainable university excellence.