The Action Research for Management on the Internal Quality Assurance in the Program: A Case Study Graduate Diploma Program in the Teaching Profession of Chaiyaphum Rajabhat University 2024

Abstract

Background and Aims: Improving the quality of the Diploma in Teaching at Chaiyaphum Rajabhat University to produce excellent graduate teachers in national education management is an important tool for solving internal problems and preparing the population for competition. To survive on the global stage with potential and strength in both social and economic aspects, the Thai population has a good quality of life, has the capacity to cope with modern situations and threats, protect themselves, and solve economic and social problems at the national, community, and family levels. Another solution is to organize a curriculum that is an instructional management of higher education institutions that aims to respond to learners' awareness of the rapidly changing economic and social conditions in the digital age, and to produce quality graduates according to the needs of current and future society. The researchers therefore conducted a study of the research results from the operational quality assurance of the Diploma in Teaching at Chaiyaphum Rajabhat University. This study aimed to 1) study the research results from the operational quality management according to the internal quality assurance system at the curriculum level of the Office of the Higher Education Commission in 2024; and 2) report the results of the internal quality assessment according to the quality assurance system (CHE) at the curriculum level of the Office of the Higher Education Commission.

Methodology: The target group for internal quality assurance of students, lecturers, and stakeholders of the Graduate Diploma Program in the Teaching Profession of Chaiyaphum Rajabhat University, 2024 academic year totals 108 persons. The research instruments included 2 checklists, 1 observation form, 1 questionnaire, and 2 in-depth interviews. To analyze data, content analysis and statistics were used as follows: frequency, means, standard deviation, and percentage. To compare with the standard criteria of the higher education internal quality assurance system in the Program by the Office of the Higher Education Commission 2014 (CHE).

Results: The research results revealed as following: (1) The research results of the management of an internal quality assurance system, the result of input at the highest level, the process finding showed that at the highest level, and the product finding showed at the highest level. (2) The result of the management of an internal quality assurance system in the Graduate Diploma Program in the Teaching Profession of Chaiyaphum Rajabhat University, Program committee self-assessment report (SAR), showed that the Program committee group had an assessment at the highest level.

Conclusion: The result of the audit committee of an internal quality assurance system in the Graduate Diploma Program in the Teaching Profession of Chaiyaphum Rajabhat University. Audit committee assessment report, the results showed that the audit committee had an assessment at the highest level.