ผลกระทบของการฝึกอบรมพนักงานต่อประสิทธิภาพในการจัดการคลังสินค้าที่ยั่งยืน ในจังหวัดนครปฐม

Chutidaj  Munkongtum; Supaporn  Kotrsonghram; Suparat  Akaraphisitwong; Korathat  Choksuntasut

doi:10.60027/iarj.2026.e289909

Authors

Chutidaj Munkongtum Bangkok Thonburi University, Bangkok, Thailand https://orcid.org/0009-0001-3030-8335
Supaporn Kotrsonghram Bangkok Thonburi University, Bangkok, Thailand https://orcid.org/0009-0006-9979-5000
Suparat Akaraphisitwong Bangkok Thonburi University, Bangkok, Thailand https://orcid.org/0009-0002-5153-8276
Korathat Choksuntasut Bangkok Thonburi University, Bangkok, Thailand https://orcid.org/0009-0006-8909-7540

DOI:

https://doi.org/10.60027/iarj.2026.e289909

Keywords:

Employee Training, Sustainable Warehouse, Logistics Management, Operational Efficiency

Abstract

Background and Aims: Warehouses play a critical role in enhancing the efficiency of supply chains, especially in the context of sustainability, where organizations must optimize processes to be environmentally friendly, minimize waste, and improve resource utilization. Nakhon Pathom province serves as a central logistics hub for retail and industrial sectors, but is facing challenges such as skilled labor shortages and high employee turnover. This study aims to 1) examine employee training practices in sustainable warehouse management in Nakhon Pathom, 2) assess the efficiency of sustainable warehouse operations, and 3) analyze the impact of employee training on warehouse management efficiency in the province.

Methodology: This quantitative research employed a questionnaire distributed to 400 warehouse employees in Nakhon Pathom. calculated using the formula of Cochran (1977). Data were analyzed using descriptive statistics (mean and standard deviation) and inferential statistics, including Pearson correlation coefficients and multiple regression analysis. The independent variables included three types of training: technical training (TT), safety and environmental training (SE), and management and behavioral training (MB), measured against three dimensions of warehouse efficiency: economic, environmental, and social.

Results: The results revealed that overall training was rated at a high level, with management and behavioral training receiving the highest mean score (x̄ = 4.53). Overall warehouse efficiency was also rated high (x̄ = 4.10), with social efficiency scoring the highest (x̄ = 4.56). Pearson correlation analysis showed statistically significant relationships between all types of training and each dimension of efficiency, with MB having the strongest correlation with social efficiency (r = 0.89). The multiple regression model indicated that the three training dimensions collectively explained 65.6% of the variance in warehouse efficiency (R² = 0.656), with MB exerting the greatest influence (β = 0.49, p < 0.05).

Conclusion: Employee training, particularly in management and organizational behavior, significantly enhances sustainable warehouse performance across economic, environmental, and social dimensions. Training programs should adopt an integrated approach aligned with organizational strategies, emphasizing the development of soft skills such as leadership, communication, and teamwork to drive behavioral change and long-term sustainable outcomes.

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