Teamwork and Motivational Factors Affecting the Performance of Fire and Rescue Personnel, Division 4, Bureau of Disaster Prevention and Mitigation, Bangkok

Abstract

Background and Aims: Effective teamwork relies on cooperation, communication, and trust among members, which enhances work efficiency and reduces conflicts. Meanwhile, motivation, both intrinsic, derived from job satisfaction, and extrinsic, driven by rewards or recognition, plays a crucial role in encouraging individuals to strive for improvement, ultimately leading to increased work performance. This research aims to examine: 1) The level of teamwork factors among Fire and Rescue Personnel, Division 4, Bureau of Disaster Prevention and Mitigation, Bangkok. 2) The level of motivational factors among the same personnel. 3) The level of work performance efficiency among the same personnel. 4) The comparison between personal factors and work performance efficiency among the same personnel. 5) The teamwork and motivational factors influencing their work performance efficiency.

Methodology: The sample group used in this research consists of 156 Fire and Rescue Personnel, Division 4, Bureau of Disaster Prevention and Mitigation, Bangkok. The research instrument employed is a questionnaire. The statistical methods used for data analysis include descriptive statistics, such as frequency, percentage, mean, and standard deviation, as well as inferential statistics, including t-tests, one-way analysis of variance (ANOVA), and multiple regression analysis for hypothesis testing.

Results: It was found that: 1) The overall level of teamwork factors among Fire and Rescue Personnel, Division 4, Bureau of Disaster Prevention and Mitigation, Bangkok, was at the highest level (\bar{X}=4.29, S.D.=0.512). 2) The overall level of motivational factors, which include both motivators and hygiene factors, among the same personnel, was at the highest level (\bar{X}=4.22, S.D.=0.532). 3) The overall level of work performance efficiency among the same personnel was at the highest level (\bar{X}=4.27, S.D.=0.518). 4)  The comparison between personal factors and work performance efficiency among the same personnel showed a statistically significant level of 0.05. 5) Teamwork factors and motivational factors influencing work performance efficiency among the same personnel showed a statistically significant level of 0.05

Conclusion: Teamwork factors, such as cooperation, communication, and trust, positively impact the work performance efficiency of fire and rescue personnel. Additionally, both intrinsic and extrinsic motivational factors—such as compensation, career advancement, and recognition—play a crucial role in boosting morale and enhancing performance. The findings suggest that fostering teamwork and providing appropriate motivation can significantly improve operational efficiency.