Factors Affecting Morale and Morale in the Performance of Funeral Service Personnel Bestowed Under the Office of the Permanent Secretary, Ministry of Culture

Abstract

Background and Objectives: Morale is an important factor affecting the efficiency and quality of personnel work, especially in work related to royal funeral ceremonies, which are important in terms of culture and preservation of the honor of the deceased. The objectives of this research are (1) to study the level of morale and spirit of personnel in the Royal Funeral Ceremony Division, Office of the Permanent Secretary, Ministry of Culture; (2) to determine the factors affecting the morale and spirit of personnel in the Royal Funeral Ceremony Division, Office of the Permanent Secretary, Ministry of Culture; and (3) to study recommendations on factors affecting the morale and spirit of personnel in the Royal Funeral Ceremony Division, Office of the Permanent Secretary, Ministry of Culture.

Research Methodology: Quantitative research was used. The sample group consisted of 345 personnel from the Royal Funeral Ceremony Division, using Taro Yamane's formula. The research instrument was a rating scale questionnaire. The statistics used for data analysis were percentage, mean, frequency, standard deviation, and linear multiple regression analysis.

Results of the Study: (1) The level of morale and encouragement in the working of the personnel of the Royal Funeral Ceremony Division, Office of the Permanent Secretary, Ministry of Culture, is at a high level overall. (2) Factors affecting the morale and encouragement in working of the personnel of the Royal Funeral Ceremony Division, Office of the Permanent Secretary, Ministry of Culture, including job security factors, recognition factors, policy and management factors, and work success factors, can predict the morale and encouragement in working of the personnel of the Royal Funeral Ceremony Division, Office of the Permanent Secretary, Ministry of Culture, at 77.20 percent with a statistical significance level of .05. (3) Recommendations include (3.1) Work success, clear roles, training, and skills development. (3.2) Recognition and respect: appreciation, gratitude, creating a culture of respect and trust. (3.3) Work description, time management, support for problem-solving, and fair distribution of work. (3.4) Responsibility, clear work assignment, follow-up system, and creating ownership. (3.5) Work advancement, clear career path, transparent development, and evaluation. (3.6) Appropriate salary, welfare, and transparent evaluation. (3.7) Work relationships. Build good relationships, give advice, communicate openly (3.8) Policies and management are flexible, transparent, and open to participation (3.9) Working conditions: a safe environment, modern equipment, promoting collaboration (3.10) Governance and command: leaders are role models, support collaboration (3.11) Job security: career path, adequate benefits, continuous skills development

Conclusion: The overall morale and motivation of the royal funeral ceremony personnel are high. The main factors affecting morale and motivation include job security, recognition, policies and management, and job success, which can predict the morale and motivation of personnel up to 77.20%. Additional suggestions: Develop an evaluation and reward system, promote learning and self-development, create a good working environment, communicate consistently and transparently, give importance to personnel opinions, and create career stability.