Digital Skills of Local Government Executives in the 21st Century and Their Relationship with Employee Performance in Mueang District, Maha Sarakham Province

Authors

  • Ntapat Worapongpat Eastern Institute of Technology Suvarnabhumi (EIT) and Doctor of Philosophy in Administration and Social Development, Sarakham University, Maha Sarakham 44000 https://orcid.org/0009-0008-3071-5249

Keywords:

Digital competencies, Public sector leadership, Employee performance, E-governance, Organizational effectiveness

Abstract

The digital transformation of the 21st century has redefined leadership roles, requiring local government executives to possess strong digital skills to improve organizational performance. This study investigates the digital competencies of local government executives in Mueang District, Maha Sarakham Province, and their relationship with employee performance. The objectives are to (1) assess the current status of digital skills among executives, (2) examine the influence of these skills on employee performance, and (3) analyze the correlation between digital competencies and key performance outcomes. A quantitative research design was applied using structured questionnaires and in-depth interviews. A sample of 100 participants was drawn from a population of 1,152 local government personnel through cluster random and purposive sampling. The instruments were validated by experts and pilot-tested, resulting in a Cronbach’s alpha of 0.95. Data were analyzed using descriptive statistics and inferential techniques, including Pearson’s correlation and multiple regression analysis via SPSS.Findings revealed that digital knowledge, communication, and technology-assisted decision-making significantly predicted employee performance. Problem-solving skills showed a positive but less substantial effect. These results underscore the importance of digital leadership development for local executives to enhance efficiency and service delivery. The study offers practical implications for public sector management and contributes to the academic discourse on digital governance.

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Published

2025-05-23

How to Cite

Worapongpat, N. (2025). Digital Skills of Local Government Executives in the 21st Century and Their Relationship with Employee Performance in Mueang District, Maha Sarakham Province. Trends of Humanities and Social Sciences Research, 13(1), 96–108. retrieved from https://so03.tci-thaijo.org/index.php/Humanties-up/article/view/286667

Issue

Vol. 13 No. 1 (2025): January - June (2025)

Section

Research Article

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