Students’ Expectations and Perception Toward Academic Advisors, Case Study of Law Students, Faculty of Law, Ubon Ratchathani University

Abstract

This study aimed to find out students’ expectation and perception to academic advisor. The results would be applied to student consultation development. Participants were 480 Law students in Academic Year 2017. Questionnaire was used for the study. The questionnaire consisted of general information (Sex, Year), frequency of consultation, students’ problems, students’ expectation level, and suggestion quality; academic, behavior and adjusting, activity, advisor administration system and characteristic of good advisor. Evaluation score consisted of five levels. Static analyzed consisted of frequency, percentage, average and standard deviation.

Finding indicated that characteristic of good advisor, academic suggestion, and advisor administration system were the students’ expectation the most. For the perception, behavior and adjusting suggestions were lowest. The advisor administration system and activity suggestion were also low. For the comparison between expectation and perception, the finding revealed that the students’ satisfactions were negative; the students did not satisfy of the advisors. Most students did not satisfy the suggestion for study, taking note, reading, writing technique in exam, including to report writing. The students suggested that students and advisor meeting time was also the problem. Moreover, some students who had special skills were not supported appropriately. Finally, the students’ personal problem suggestions were also low. It is therefore suggested that the use of technology to every communication channel for students to choose based on convenience. The faculty advisory group on three main groups: academic, behavior and adaptation. And activities Including the preparation of the manual and consult the manual for students and counseling for advisors.