Digital Public Administration: A Scenario Model for Future Transformation
Keywords:
Digital Public Administration, A Scenario Model, Future TransformationAbstract
Background and Objectives: Digital public administration plays an important role in transforming public administration by leveraging technology to improve service delivery, enhance transparency, and promote greater public participation. The introduction of digital platforms enables governments to streamline work processes, reduce bureaucratic inefficiencies, and provide services that are more accessible and responsive to public needs. This article presents a digital public administration model scenario for the transition to the future.
Research Methodology: The author uses a documentary research method, conducts content analysis, and synthesizes elements with a descriptive presentation.
Results: Digital public administration model scenario for the transition to the future consists of 1) Digital Transformation of Government Operations, 2) Digital Public Services, 3) Digital Governance and Transparency, 4) Capacity Building for Civil Servants, 5) Cybersecurity and Privacy Management, 6) Innovation and International Collaboration, and 7) Digital Strategies and Policies.
Conclusion: Digital government management is the integration of digital technologies into government processes to increase efficiency, transparency, and accessibility of public services, including the use of digital platforms for e-government services, which allow citizens to interact with government agencies online and enable governments to streamline processes, reduce bureaucratic procedures, and provide services that are more responsive to citizens.
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