FACTORS RELATING TO PERFORMANCE EFFICIENCY OF PRAWET DISTRICT OFFICE PERSONNEL IN BANGKOK METROPOLIS

Abstract

This research article had the objectives: 1. To study the level of work performance of personnel at Prawet District Office, Bangkok 2. To study the relationship between the principle of Iddhipada Dharma and work performance of personnel at Prawet District Office, Bangkok 3. To study the guidelines for promoting work performance of personnel at Prawet District Office, Bangkok by applying the principle of Iddhipada Dharma 4. The research was conducted using a mixed-methods, collecting data from a samples of 266 people, and conducting in-depth interviews with 10 key informants.

The research results were found that 1. The overall performance level of the personnel of Prawet District Office, Bangkok, was at a high level. When considering each aspect, it was found that the highest average value was in the aspect of providing fast and timely services, followed by the aspect of providing sufficient services, the aspect of providing equal services, the aspect of providing continuous services, and the aspect of providing progressive services, respectively. 2. The four principles of Iddhipada, overall, have a positive relationship with the work efficiency of the personnel of Prawet District Office, Bangkok, at a fairly high level. When considering each aspect, it was found that the aspect of Vimangsa (contemplation) had a moderately positive relationship, as did the aspects of Chanda (contentment), Chitta (attention), and Viriya (effort), which shows that all components of the four principles of Iddhipada are important in developing the quality of practice. 3. Guidelines for enhancing the work performance of personnel at Prawet District Office, Bangkok, involve applying the Four Paths of Accomplishment (Iddhipada). These include cultivating Chanda (desire) to foster love for work and satisfaction in public service; promoting Viriya (effort) to build commitment to personal and organizational development; encouraging Citta (attention) to strengthen concentration and attention to detail; and supporting Vimamsa (investigation) to enhance analytical thinking and continuous improvement. The application of Iddhipada serves as a key mechanism for developing knowledgeable, skilled, and ethical personnel, while also elevating the quality of public service in a sustainable manner.