The Influence of Leadership Style on the Employees’ Quality Performance in Franchise Fast Food Chain : A Case Study Patumthani Province

Abstract

The research on the Leadership style toward performance Quality Of Employee In Franchise fast food industry in Amphurthanyaburi Patumthani . the objectives as follows:

1. 1. To study on the Leadership toward the staff operation quality in fast food franchisee industry, Thanyaburi district,Patumthani province.
2. To study on the staff operation quality in fast food franchisee industry, Thanyaburi district,Patumthani province.
3. To study on the relationship between Leadership toward the staff operation quality in fast food franchisee industry, Thanyaburi district,Patumthani province.

             This research adopted the quantitative approach in which the populations in this study were the 400 samples of operation staff in fast food franchisee industry, Thanyaburi district,Patumthani province.The researcher used the Convenience Sampling technique with the questionnaire as the tool for data collection. The applied statistics in this research were the frequency, percentage, average, standard deviation, t-test, F-test and correlation.

             From the research results, it was found that the respondents had the overall opinion toward the level of efficiency and quality of leadership toward the staff operation quality in fast food franchisee industry, Thanyaburi district, Patumthani provincein high level. By they had the level of opinion toward the form of exchange leader and transformation leaderat high level and had the overall opinion toward the staff operational quality in fast food franchisee industry, Thanyaburi district,Patumthani provinceat high level too. By they had the high opinion level toward the aspect of teamwork. It was found that the respondents had the opinion toward the staff operational quality in fast food franchisee industry, Thanyaburi district,Patumthani