THE ELEMENTS OF A HIGH-PERFORMANCE ORGANIZATION OF A PRIVATE UNIVERSITY: A CASE STUDY OF CHRISTIAN UNIVERSITY OF THAILAND

Abstract

The objectives of this research were to study the elements of high-performance organization of  private university: and to examine the validity of the elements of  high-performance organization of  private university with empirical data. Christian University of Thailand was studied as a case study, collected data from 250 samples who were personnel at all levels of the university by purposive sampling method. The research instruments were the five-rating-scale questionnaires with reliability value at 0.97 focusing on the elements of a high-performance organization of private university. The statistics used for data analysis were frequency, percentage, mean, standard deviation, exploratory factor analysis, and confirmatory factor analysis. The findings of this research were included into two parts: First, the results of the exploratory factor analysis presented that the elements of a high-performance organization of private university consisted of strategic leadership, service excellence, and management innovation. Then, the results of the confirmatory factor analysis for structural validity test of a high-performance organization of private university were found that Chi-square (x²) = 431.207, df = 331, x²/df (CMIN/DF) = 1.303, RMR = 0.021, RMSEA = 0.036, GFI = 0.897, AGFI = 0.856, TLI = 0.982 and CFI = 0.987; According to the research result, the administrators of the private higher education institutes should place the most importance on managing organization with strategies, provide services to clients and stakeholders, and develop  internal and external working procedures of institutes.