Operational Optimization Guidelines for Preparation of Goods for Transportation: A Case Study of CP Extra Public Company Limited, Central Branch Makro -Salaya

Abstract

This research has objectives to Study the process of preparing goods for transportation. and to propose ways to improve the process of preparing goods for transportation. By adopting the fishbone theory concept indicates the problem of preparing the product for the shipment encountered. Next steps applying the 5S Theory increase employee productivity and apply the concept of Visual Control Theory design tell smear number of carts available and cargo tracking available. The research findings revealed that the operational process for preparing goods for transportation consists of six steps. The results of pre- and post-implementation testing, based on
the approach for improving operational efficiency in order preparation for delivery, showed that the average error rate in item picking decreased from 1.49% to 0.84%, representing a reduction of 0.65%. This research suggests that businesses, retail stores, and interested parties can apply these findings to enhance employee operational efficiency by effectively reducing errors in order preparation for delivery.