The Development of Systematic Module for Learning and Transformative Mechanism of Academic Services Master Plan Development for Higher Education Institutions: The Case Study of Faculty of Environment and Resource Studies, Mahidol University
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Abstract
This qualitative case study proposes a systematic module, with the purpose of up-scaling organization’s learning ideas driven tool, and as a transformative mechanism for the development of the Academic Services Master Plan for Higher Education Institutions (HEI). The Faculty of Environment and Resource Studies, which is a regulatory organization under Mahidol University, is chosen as the unit of study. The study method is designed on the participatory workshops and group discussions. The participants are set as who involved in driving the strategic management of the organization, including personnel at all levels of the organization, executives and representatives from head of department lecturers as well as researchers of faculty. With the help of VENSIM® programme, the learning module is developed as a soft system archetype, in the form of Casual Loop Diagramme (CLD), to integrate a set of secondary data, such as National Policy and Strategic Plan and Academic Services Plan of HEI, with the important learning dimensions of learning services of organization from the participants. From the module developed, it shown the various dimensions of systematic relationships and driving behaviors that influence four organization’s learning and managerial components, e.g. academic service policy, academic service management, action plans and the development of implementation, and evaluation process of organization. Further, system module has highlighted key leverage mechanisms in determining direction and goal and strategic plan development, efficiency and effectiveness, and evaluation of academic service activities of the organization. The module developed in this study is considered to be useful for enhancing learning, developing plan and management guidelines of HEI, under the social dynamics in moving towards a knowledge-based society in the 21st century.
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