Internet of Things in the Hospitality Industry – A Current State of Art

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Ravisara Limlahapun
Tatiana Kalganova

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Due to the advancement of technology and the shift to integrated devices, the hospitality field has seen the rise in usage of the Internet of Things (IoT). This study reviews and analyzes related articles both in academic journals and non-academic primarily in the hospitality and tourism industries. The chronological sequencing shows the shift from internet/mobile-based technology to the Internet of Things and the progression to artificial intelligence. The purpose of this study is to show the current research on the Internet of Things in the hospitality industry along with emerging trends. This is a synthesis of current thinking and a review of literature. This study also contributes by showing some areas less researched, which provides future research possibilities.

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