Guidelines for the development of logistics systems in mass transit under the concept Smart City: A Case Study of Phuket Province

Abstract

The objectives of this article are to 1) study the level of importance in the development of logistics systems. Mass transportation under the smart city concept 2) To compare logistics system development approaches Mass transportation under the smart city concept classified according to personal factors and 3) to suggest guidelines for the development of mass transportation logistics systems under the smart city concept: a case study of Phuket province. To accommodate future changes in this study. This research format It is a mixed methods research (Mixed Methods Research) by researching quantitative research. (Quantitative Research) and Qualitative Research (Qualitative Research). The population used in the study is people who live in Phuket Province. and key informants from all 3 relevant sectors, totaling 7 people, using information from Sample size: 400 samples, using questionnaires and in-depth interviews. It is a tool for collecting data. The researcher checked the quality of the questionnaire in two steps: testing for reliability, finding that every question had an IOC > 0.5 and a consistency index equal to 1.00, and checking. Reliability values from a virtual sample of 40 samples that were similar to the sample, with alpha coefficients higher than .70 in all aspects. Statistics for data analysis include descriptive statistics such as percentage, mean, and standard deviation. and reference statistics for hypothesis testing using a comparative analysis of the means between two independent sample groups using the t- test Independent, one-way analysis of variance (One-way ANOVA), testing the pairwise means using Least -Significant Different (LSD) method and content analysis. The research results found that

1. The level of importance of the quality of the guidelines for developing the mass transportation logistics system under the overall smart city concept is at a high level. The aspect with the highest average value was readiness. (Availability), followed by Security (Security), and the aspect with the lowest average was Accessibility. (Accessibility

2. The approaches to developing the logistics system for mass transportation and personal factors are different. Statistically significant at the .05 level.

3. Guidelines for developing mass transportation logistics systems under the smart city concept To support future changes from prioritizing guidelines and system development guidelines. Mass transportation logistics under the urban concept Key informants give importance Readiness aspect (Availability), safety (Security) and information (Information)