The Development of an Information System to Support the Management of Kapiyoh Hat Business, Kamiyo Sub-district, Pattani Province

Abstract

The production of Kapiyoh hats in the southern border areas of Thailand is a business that is aligned with the community’s way of life and culture, and it helps generate income through domestic sales and exports abroad. However, there is now price competition because operators who do not know the real cost of production. As a result, many entrepreneurs have been forced to shut down their businesses. Most entrepreneurs do not use information technology to help them manage their businesses, so they do not keep various records in the form of databases. This affects the information used to calculate the cost of manufacturing the product, product pricing, and accounting, resulting in information that is inconsistent with reality. The objectives of this research were to develop an information system for the Kapiyoh Hat business management by entrepreneurs in southern border provinces and to assess the information system usage satisfaction. The information system was developed by using Bootstrap Framework as a development tool that was implemented in accordance with the SDLC system development process. The process consisted of procedures for defining problems and collecting requirements, system analysis, design, development, testing, implementation, and maintenance. This facilitates an information system that supports the work of the entrepreneur in every work process from start to finish by saving various items of information in the database. This database consists of information about raw materials, product sales, labor costs, and other expense information. Entrepreneurs are able to search and display the results of the data and accounts according to the time period. According to the survey of 19 entrepreneurs, using the information system, the level of satisfaction with the information system design was at a high level and the usage of the information system menu was also at a high level.