An Investigation of Students’ Intercultural Email Writing Tasks through Task-based Language Teaching


  • Khetthai Wongwichai University of Phayao
  • Khomkrit Tachom University of Phayao


: Intercultural Email Writing Tasks, Task-based Language Teaching (TBLT), Intercultural Communication, English as Foreign Language (EFL)


          This study aimed 1) to investigate students’ satisfaction with learning intercultural email writing tasks, 2) to explore students' opinions towards the use of intercultural email writing tasks. Thirty-three students of the University of Phayao were the participants of this study drawn from a cluster random sampling.

          There were two sections that investigated students’ satisfaction and explored students' opinions toward the use of intercultural email writing tasks. For students’ satisfaction, a questionnaire was analyzed students' satisfaction using mean, and standard deviation. Regarding students' opinions towards intercultural email writing tasks, the semi-structure interview was analyzed using content analysis. To investigate students’ satisfaction, the highest mean scores found that they could get the knowledge to develop their email writing in the future (Mean = 4.28 and S.D. = 0.70). In contrast, the lowest point found that the students neither agreed nor disagreed which they clearly understood an email’s writing criteria (Mean  = 3.17 and S.D. = 0.80). To explore the semi-structure interview, it also found that a number of the students were positive learning intercultural email writing tasks. In conclusion, it shown that the students were satisfied and positive learning through intercultural email writing tasks.


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How to Cite

Khetthai Wongwichai, & Khomkrit Tachom. (2021). An Investigation of Students’ Intercultural Email Writing Tasks through Task-based Language Teaching. Journal of MCU Humanities Review, 7(1), 347–362. Retrieved from