SYNTHESIS OF FACTORS AFFECTING ORGANIZATION PERFORMANCE IN THE PRINTING AND PACKAGING INDUSTRY: A SYSTEMATIC REVIEW
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Abstract
This research aims to synthesize factors affecting organizational performance.
A qualitative research methodology was used together with a systematic literature review. The sample consisted of research retrieved from international journal databases between 2020 and 2024. The selection criteria included research related to organizational performance variables, considering title, keywords, abstract, and meeting the researcher's defined quality criteria. The research instruments consisted of three parts: 1) a research screening form, 2) a research quality assessment form, and 3) a data extraction form. Data was analyzed using descriptive statistics and content analysis. Related research papers were selected by the researcher, co-researchers, and two experts. The results showed that 854 research papers were retrieved. After screening according to the aforementioned criteria, 6 papers were selected for data extraction using the data extraction form.
The research concludes that the factors affecting organizational performance can be assessed in three aspects: 1) technological capability, 2) learning ability, and 3) entrepreneurial approach. These factors influence the organizational performance of businesses as studied in the research.
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