DEVELOPMENT OF HIGH-PERFORMANCE ORGANIZATIONAL MANAGEMENT MODEL TO IMPROVE EDUCATIONAL QUALITY IN SCHOOLS UNDER THE SECONDARY EDUCATION SERVICE AREA OFFICE OF PHANG NGA, PHUKET, AND RANONG

Abstract

         This research aimed to: (1) examine the components, current conditions, desirable conditions, and priority needs regarding high-performance organizational management for enhancing educational quality; (2) develop a high-performance organizational management model for enhancing educational quality; (3) implement the developed model in secondary schools; and (4) evaluate the outcomes of applying the high-performance organizational management model for enhancing educational quality.

          The study employed a research and development design, utilizing high-performance organizational concepts and theories as the conceptual framework. The sample consisted of 398 participants - comprising school administrators, deputy administrators, and teachers - affiliated with the Secondary Education Service Area Offices of Phang Nga, Phuket, and Ranong, selected through purposive sampling. Three research instruments were employed: (1) a questionnaire, (2) an interview form, and (3) an evaluation form. Data were analyzed using descriptive statistics and content analysis with descriptive narrative. The findings were as follows:

          1) The analysis of components and priority needs revealed that educational institutions required a systematic management model emphasizing operational efficiency, personnel development, and the elevation of educational quality in a structured manner.

          2) The developed high-performance organizational management model comprised six components: principles, objectives, management mechanisms and processes, implementation guidelines, evaluation, and success conditions. The model incorporated seven management mechanisms: vision and strategy formulation, strategic leadership, knowledge management, process management, human resource development, stakeholder focus, and performance focus.

          3) The implementation and evaluation results indicated that participating educational institutions demonstrated increasing in educational quality. Moreover, assessments of
the model's appropriateness, feasibility, and user satisfaction were rated at a high level.

          The knowledge gained from this research is a high-performance organizational management model that can serve as a systematic and sustainable framework for developing educational institutions and enhancing educational quality.