Factors Affecting Burnout Syndrome of Healthcare Worker in Primary Care Unit in Mueang District, Uttaradit Province During COVID-19 Outbreak

Abstract

Background                Burnout syndrome is a state in which people got suppressed by pressure 

                                 from long term hard work and anxiety. Burnout syndrome causes 

                                 patients both physical and mental problems.

Objective                   To examine the prevalence of burnout and related factors among 

                                 physician, nurse and public health technical officer in primary care unit 

                                 in Mueang District, Uttaradit province during COVID-19 outbreak

Methodology             A cross-sectional analysis study. A sample of 96 physicians, nurses and public health technical officers in the primary care unit in Mueang District, Uttaradit province during COVID-19 outbreak were asked to answer a demographic work-related questionnaire and the Maslach Burnout Inventory (MBI) in Thai version which were sent by mail. Data analysis with descriptive statistics. Factors associated with burnout were explored by the univariate logistic regression analysis. Multivariate logistic regression analysis was applied to examine the related factors of burnout syndrome.

Result                        There were 94 healthcare workers who participated in this study (all samples are 96 healthcare workers). The result showed that healthcare workers 

had moderate level of emotional exhaustion which is at 34.04% and moderate level of depersonalization at 47.87% and high level of personal accomplishment at 68.09%. Also, there is a high level of tendency to burnout with high emotional exhaustion, high depersonalization and low personal accomplishment. One of the 94 participants, 1.06%. As analyzing related factors using univariate logistic analysis and multivariate logistic analysis, it was found that the state of burnout has significant impact regarding age between 20-30 years old, personal consultant for work related issues, relationship with family members, 1-5 years of service, personal well-being and the thought of resigning from primary care unit. For job responsibilities, nurses worked at COVID-19 vaccination sites and public health technical officers were in charge of examining high-risk close contact patients. 

Conclusion                The majority of healthcare workers had a moderate level of emotional exhaustion and depersonalization, and had a high level of personal accomplishment. If related factors are adjusted, they can prevent and reduce burnout state. 

Keywords                   Burnout syndrome, Factors, Physician, Nurse and Public Health Technical 

               Officer in primary care unit, COVID-19 outbreak