Digital Transformation for Supply Chain Management and Collaboration to Enhance Business Performance of Rubber Entrepreneurs in Southern Thailand

Authors

  • Phitchayapha Primpray Doctor of Business Administration (Program in Logistics and Supply Chain Management), Suan Sunandha Rajabhat University
  • Preecha Wararatchai College of Logistics and Supply Chain, Suan Sunandha Rajabhat University
  • Wissawa Aunyawong College of Logistics and Supply Chain, Suan Sunandha Rajabhat University

DOI:

https://doi.org/10.53848/jlsco.v11i1.269087

Keywords:

Digital transformation, Supply chain management, Supply chain collaboration, Business performance, Middle-class rubber entrepreneur

Abstract

The purpose of this research was to study the factors of digital transformation, supply chain management, supply chain collaboration and business performance of rubber entrepreneurs, and the direct and indirect effects of digital transformation, supply chain management, supply chain collaboration on business performance of rubber entrepreneurs. The population was 215 middle-class rubber business entrepreneurs in the southern region of Thailand. The data was collected from 430 executives, managers, and supervisors, derived from simple random sampling by using questionnaires. The data were analyzed using a structural equation model. The results revealed that digital transformation, supply chain management and supply chain collaboration had a positive direct effect on business performance. In addition, digital transformation had a positive indirect effect on business performance with the mediation effects of supply chain management and supply chain collaboration. The results can be applied in practice by studying modern digital technology to be used in operations and real-time data exchange as well as choosing tools at reasonable prices and techniques that is consistent with the work of the organization. There is a security system and privacy, create a network of collaboration with both customers and partners to support the digital workflow. Digital infrastructure and exchange of resources are integrated, starting from the top executives must have a clear vision and strategy, have communication with employees, training and promoting participatory learning and working in order to create modern ideas and develop jointly for a sustainable digital transformation of work processes.

References

การยางแห่งประเทศไทย. ฝ่ายวิจัยและพัฒนาเศรษฐกิจยาง. (2563). สถานการณ์ยางพารา 2563. กรุงเทพฯ: การยางแห่งประเทศไทย.

Aunyawong, W., Wararatchai, P., Shaharudin, M. R., Hirunpat, A., & Rodpangwan, S. (2021). The mediating role of transportation practices during the COVID-19 crisis in Thailand. The Open Transportation Journal, 15(1), 170–181.

Aunyawong, W., Wararatchai, P., & Hotrawaisaya, C. (2020). The influence of supply chain integration on supply chain performance of auto-parts manufacturers in Thailand: A mediation approach. International Journal of Supply Chain Management, 9(3), 578–590.

Baah, C., Acquah, I. S. K., & Ofori, D. (2021). Exploring the influence of supply chain collaboration on supply chain visibility, stakeholder trust, environmental and financial performances: A partial least square approach. Benchmarking: An International Journal, 29(1), 172–193.

Bowersox, D. J., Closs, D. J., & Stank, T. P. (1999). 21st century logistics: Making supply chain integration a reality. Illinois: Council of Logistics Management.

Cao, M., & Zhang, Q. (2011). Supply chain collaboration: Impact on collaborative advantage and firm performance. Journal of Operations Management, 29(3), 163–180.

Estampe, D. (2014). Supply chain performance and evaluation models. New Jersey: John Wiley & Sons.

Gilgor, D., & Holcomb, M. (2012). Understanding the role of logistics capabilities in achieving supply chain agility: A systematic literature review. Supply Chain Management: An International Journal, 17(4), 438–453.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Indiana: Pearson.

Lai, P. L., Su, D. T., Tai, H. H., & Yang, C. C. (2020). The impact of collaborative decision-making on logistics service performance for container shipping services. Maritime Business Review, 5(2), 175–191.

Lievchalermwong, T., & Aunyawong, W. (2022). The mediation effect of inventory management practices on operational performance in public university. International Journal of Health Sciences, 6(S5), 385–396.

López-Morales, B., Gutierrez, L., Llorens-Montes, F. J., & Rojo-Gallego-Burin, A. (2022). Enhancing supply chain competences through supply chain digital embeddedness: An institutional view. Journal of Business & Industrial Marketing, 38(3), 533–552.

Mubarak, M. F., Shaikh, F. A., Mubarik, M., Samo, K. A., & Mastoi, S. (2019). The impact of digital transformation on business performance: A study of Pakistani SMEs. Engineering Technology & Applied Science Research, 9(6), 5056–5061.

Neely, A., Gregory, M., & Platts, K. (1995). Performance measurement system design: A literature review and research agenda. International Journal of Operations & Production Management, 15(4), 80–116.

Pintuma, S., Khaengkhan, M., Waiyawuththanapoom, P., & Aunyawong, W. (2020). Moderating effect of information sharing on the relationship of supply chain management capabilities and business performance: A study of the food industry. International Journal of Supply Chain Management, 9(2), 41–351.

Phrapratanporn, B., Wararatchai, P., Aunyawong, W., & Nik Ramli Nik Abdul Rashid. (2019). Enhancing supply chain performance of SMEs in Thailand using the integrated personnel development model. International Journal of Supply Chain Management, 8(5), 176–186.

Prachayapipat, M., Wararatchai, P., Aunyawong, W., & Panjakajornsak, V. (2022). The effect of stakeholder on sustainable supply chain performance of road transportation service providers in Thailand: The mediating role of green supply chain management practices. Journal of Optoelectronics Laser, 41(4), 184–190.

Rogers, D. L. (2016). The digital transformation playbook: Rethink your business for the digital age. New York: Columbia University Press.

Rupeika-Apoga, R., Bule, L., & Petrovska, K. (2022). Digital transformation of small and medium enterprises: Aspects of public support. Journal of Risk and Financial Management, 15(2), 45.

Setthachotsombut, N., Aunyawong, W., Areerakulkan, N., Kerdpitak, C., Poolsawad, K., Sritapanya, K., & Bounnaphol, C. (2022). Optimization of Thai-Lao cross border transportation via R9 route for Thai shippers. Uncertain Supply Chain Management, 10(4), 1323–1330.

Sinthukhammoon, K., Hiranphaet, A., Aunyawong, W., & Chaladtanyakit, S. (2021). The supply chain management of the Vannamei shrimp in Nakhon Pathom Province. Turkish Online Journal of Qualitative Inquiry, 12(7), 8758–8768.

Sooksai, T., Aunyawong, W., Shaharudin, M. R., Poolsawad, K., & Prapairak, J. (2022). Digital development to strengthen tourism supply chain potential of participatory community-based tourism enterprises. International Journal of Mechanical Engineering, 7(5), 455–461.

Srisawat, S., & Aunyawong, W. (2021). Development of business performance under environmental uncertainty: Lesson from Thailand’s Eastern Economic Corridor. International Journal of Entrepreneurship, 25(5), 1–10.

Um, K. H., & Kim, S. M. (2019). The effects of supply chain collaboration on performance and transaction

cost advantage: The moderation and nonlinear effects of governance mechanisms. International Journal of Production Economics, 217, 97–111.

Wisedsin, T., Jermsittiparsert, K., Thitrat, P., & Aunyawong, W. (2020). Role of advanced manufacturing technology, human capital and employee empowerment to enhance manufacturing industry supply chain performance. International Journal of Supply Chain Management, 9(2), 411–418.

Yuyangyuen, M., & Aunyawong, W. (2023). Causal factors affecting supply chain performance of Thailand seafood manufacturers. Central European Management Journal, 31(1), 125–132.

Zhang, H., & Okoroafo, S. C. (2015). Third-party logistics (3PL) and supply chain performance in the Chinese market: A conceptual framework. Engineering Management Research, 4(1), 38–46.

Downloads

Published

2025-04-04