TRANSFORMATIONAL LEADERSHIP OF LOCAL ADMINISTRATORS AND ITS IMPACT ON THE ADMINISTRATION OF LOCAL ADMINISTRATIVE ORGANISATIONS IN THE 21ST CENTURY : A CASE STUDY OF AWARD-WINNING LOCAL ADMINISTRATIVE ORGANISATIONS WITH OUTSTANDING MANAGEMENT PRACTICES, RANKED FIRST IN THAILAND

Abstract

This research explores leadership model empowering the local administrators to manage Local Administrative Organisations (LAOs) both effectively and efficiently, with the purposes of encouraging community development in the 21st century which is an era of dynamic affected by technology. Economic, social and cultural conditions are changing rapidly. This qualitative research has been conducted by selecting 10 local administrators as a key informant from LAOs in Thailand which had been awarded the "Local Administrative Organisations withOutstanding Management Practices" ranked first during the fiscal years of 2019 to 2023 through purposive sampling method. The research tool was an in-depth interview, and the data was analysed utilising content analysis and descriptive writing. The research findings illustrate that these leaders applied all four dimensions of transformational leadership; Idealised Influence, Inspirational Motivation, Intellectual Stimulation and Individualised Consideration. They found that serving as exemplary figures creates a positive influence on their followers. In addition, they inspired their subordinates to perform at an elevated level by articulating clear visions and aspirations. They actively nurture an environment where subordinates are encouraged to express their viewpoints, promoting collective brainstorming and creativity to generate innovative solutions, thus stimulating intellectual growth. Moreover, they demonstrated a deep understanding and empathy towards their followers, providing opportunities for individuals to develop their potential. This not only motivated the subordinates to enhance themselves but also improved the overall performance of the organisation. The findings of this study indicate that transformational leadership plays a vital role in the administration of local administrative organisations in the dynamic context of the 21st century.