THE SUCCESS FACTORS OF LOCAL GOVERNMENT ORGANIZATION WITH GOOD GOVERNANCE AWARD: A CASE STUDY OF POSA SUB-DISTRICT MUNICIPALITY, ANG THONG PROVINCE Success Factors, Local Government Organization, Good Governance

Abstract

This research aims to 1) study success factors for good administration of Posa Sub-district Municipality 2) study success factors for innovation operation of Posa Sub-district Municipality and 3) study the development guideline for sustainable good governance of Posa Sub-district Municipality. There are 25 key informants as this qualitative research samples, which purposively selected from 3 groups that are group of chief executive officers, representative of employees, and representative of local people. Structured interview form is used as data collection tool for collecting data via focus group and in-depth interview. The collected data for this research has been analyzed by using content analysis from reward appraisal report and interview report, including inductive summary technic. For the result, this study finds outs that 1) There are 5 major success factors for good administration that are (1) enforcing the clear and rigid policy for transparence working process (2) creating organizational culture for professionalism and working discipline (3) having proactive leadership style of executive officers (4) applying suitable strategies to enhance local citizen participation and (5) building employee’s consciousness as good public servant. 2) The 4 key success factors for innovation operation are as follows (1) the inspirational leadership as good example of chief executive officers (2) the explicit outcome from innovation project participation (3) effective service of related project employees and (4) the local patronage culture that promote local project participation 3) Two important administrative guidelines for sustainable development and good governance are (1) continuously promoting continuous self-development of employees by enforcing explicit policy and (2) increasing people and alliance participation by distributing more accessible and useful information to public.