The Effects of Pay Satisfaction on Intention to Leave of Police officer Royal Thai Police Headquarters
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Published:
Jun 28, 2019
Keywords:
Pay satisfaction Job satisfaction Affective commitment Intention to leave
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Abstract
This research aimed to (1) study the effects of pay satisfaction on job satisfaction, affective commitment, and the police officer’s intention to leave and (2) study the effects of job satisfaction and affective commitment on the police officer’s intention to leave. This research employed the quantitative research method. The population were 200 police officers from the Royal Thai Police Headquarters using a questionnaire as the research instrument. Data analysis was conducted by using descriptive statistics, include of frequency, percentage, mean and standard deviation. Statistics for hypothesis testing were simple regression analysis and multiple regression analysis. The results found that pay satisfaction has a positive effected on job satisfaction and affective commitment. Also, job satisfaction and affective commitment have a negative effected on the police officer’s intention to leave. On the other hand, pay satisfaction have no significant effects on turnover intention of the police officers.
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References
จิระเดช วรศาสตร์, (2547). ปัจจัยที่มีผลต่อความผูกพันของนักบินที่มีต่อกองบินตำรวจ สำนักงานส่งกำลังบำรุง
สำนักงานตำรวจแห่งชาติ. วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยธรรมศาสตร์, คณะสังคม
สงเคราะห์ศาสตร์, สาขาการบริหารงานยุติธรรม.
ดวงพร สว่างศรี. (2553). แรงจูงใจในการปฏิบัติงานของข้าราชการตารวจตรวจคนเข้าเมือง (ขาเข้า) ท่าอากาศยาน
สุวรรณภูมิ. วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยเกษมบัณฑิต, สาขาวิชารัฐประศาสนศาสตร์.
บุญลือ ภิญโญสโมสร, 2549. แรงจูงใจในการปฏิบัติงานของข้าราชการตำรวจ : กรณีศึกษา สถานีตารวจนครบาล
หัวหมาก, วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยเกษมบัณฑิต, สาขาวิชารัฐประศาสนศาสตร์.
ไทยโพสต์. (2562). สืบค้นจาก https://www.thaipost.net/main/detail/5380
อิทธิพล กริสว่าง, 2553. ปัจจัยที่เป็นแรงจูงใจในการปฏิบัติงานของพนักงานสอบสวน สังกัดกองบังคับการตำรวจ
นครบาล 6. วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยธรรมศาสตร์, คณะสังคมสงเคราะห์ศาสตร์,
สาขาการบริหารงานยุติธรรม.
A’yuninnisa, R. N. & Saptoto, R. (2015). The Effects of Pay Satisfaction & Affective
Commitment on Turnover Intention. International Journal of Research Studies in
Psychology, 4(2), 57-70.
Aaker, D. A., Kumar, V., & Day, G. S. (2001). Marketing Research. New York: John Wiley & Son.
Adams, J. S. (1965). Inequity in Social Exchange. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 2, 267-299. New York: Academic Press.
Antoni, C. H., & Syrek, C. J. (2012). Leadership & Pay Satisfaction,The Mediating Role of Psychological Contracts. International Studies of Management & Organization, 42(1), 87-105.
Baakile, M. (2011). Comparative Analysis of Teachers’ Perception of Equity, Pay Satisfaction, Affective Commitment and Intention to Turnover in Botswana. Journal of Management Research, 3(1), 1-21.
Bordia, P., & Blau, G. (2003). Moderating Effects of Allocentrism on the Pay Referent Comparison-Pay Level Satisfaction Relationship. Applied Psychology, 52(4), 499-514.
Cronbach, L. J. (1990). Essentials of Psychology Testing. 5th ed. New York : Harper Collins
Publishers Inc.
DeConinck, J. B., & Stilwell, C. D. (2004). Incorporating Organizational Justice, Role States, Pay Satisfaction and Supervisor Satisfaction in a Model of Turnover Intentions. Journal of Business Research, 57, 225-231.
DeConinck, J. B., & DeConinck, M. B. (2010). An Examination of the Antecedents and Outcomes of Pay Satisfaction among Retail Buyers. Marketing Management Journal, 20(1), 40-48.
Deery, M., & Jago, L. (2008). A Framework for Work-life Balance Practices: Addressing the Needs of the Tourism Industry. Tourism and Hospitality Research, 9(2), 97-108.
Georgellis, Y. & Lange, T. (2007). Participation in Continuous, on-the-job Training and the Impact on Job Satisfaction: Longitudinal Evidence from the German Labour Market. International Journal of Human Resource Management, 18(6), 969-985.
Ghazzawi, I. (2010). Gender Role in Job Satisfaction: The Case of the U.S. Information Technology Professionals. Journal of Organizational Culture, Communications and Conflict, 14(2), 1-34.
Hayati, D., Charkhabi, M., Kalantari, D., & Paola, F. D. (2015). The Effect of Pay Satisfaction on
Turnover Intention: Mediating Role of Job Satisfaction and Organizational Commitment. Journal of International Management Studies. 15(2), 73-84.
Heneman, H. G., & Schwab, D. P. (1985). Pay Satisfaction: Its Multidimensional Nature and Measurement. International Journal of Psychology, 20, 129-141.
Javad, S., & Premarajan, R. K. (2011). Effects of Distributive and Procedural Justice Perceptions on Managerial Pay and Job Satisfaction. The IUP Journal of Organizational Behavior, 10(3), 7-25.
Kinicki, A. J., McKee-Ryan, F. M., Schriesheim, C. A., & Carson, K. P. (2002). Assessing the Construct Validity of the Job Descriptive Index: A Review and Meta-Analysis. Journal of Applied Psychology, 87(1), 14-32.
Kipkebut, D. J. (2010). Human Resource Management Practices and Organizational Commitment in Higher Educational Institutions: A Kenyan Case. The IUP Journal of Organizational Behavior, 9, 45-70.
Manzoor, M., & Naeem, H. (2011). Relationship of Organization Socialization with Organizational Commitment and Turnover Intention: Moderating Role of Perceived Organizational Support. Interdisciplinary Journal of Contemporary Research in Business, 3(8), 515-529.
Mason, C. H., & Perreault, Jr. W. D. (1991). Collinearity, Power, and Interpretation of Multiple Regression Analysis. Journal of Marketing Research, 28, 268-280.
Meyer, J. P., & Allen, N. J. (1991). A Three-component Conceptualization of Organizational Commitment. Human Resource Management Review, 1, 61-89.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to Organizations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology, 78(4), 538-551.
Meyer, J. P., & Allen, N. J. (1997). Commitment in the Workplace: Theory, Research, and Application. Thousand Oaks, CA: Sage.
Mulki, J. P., Lassk, F. G., & Jaramillo, F. (2008). The Effect of Self-efficacy on Salesperson Work Overload and Pay Satisfaction. Journal of Personal Selling and Sales Management, 28(3), 285-297.
Nadiri, H. & Tanova, C. (2010). An Investigation of the Role of Justice in Turnover Intentions, Job Satisfaction, and Organizational Citizenship Behavior in Hospitality Industry. International Journal of Hospitality Management, 29, 33-41.
Noor, K. M. (2011). Work-Life Balance and Intention to Leave among Academics in Malaysian Public Higher Education Institutions. International Journal of Business and Social Science, 2(11), 240-248.
Nunnally, J. C. (1978). Psychometric Theory. 2nd ed. New York: McGraw-Hill.
Nunnally, J. C. & Bernstein, I.H. (1994). Psychometric Theory. 3rd ed. New York: McGraw-Hill
Pajo, K., Coetzer, A., & Guenole, N. (2010). Formal Development Opportunities and Withdrawal Behaviors by Employees in Small and Medium-Sized Enterprises. Journal of Small Business Management, 48(3), 281-301.
Qamar, N. (2012) Job Satisfaction and Organizational Commitment as Antecedents of Organizational Citizenship Behaviour (OCB). Interdisciplinary Journal of Contemporary Research in Business, 4(7), 103-122.
Scott, D., Bishop, J. W., & Chen, X. (2003). An Examination of the Relationship of Employee Involvement with Job Satisfaction, Employee Cooperation, and Intention to Quit in U.S. Invested Enterprise in China. The International Journal of Organizational Analysis, 11(1), 3-19.
Shaw, J., Gupta, N., & Delery, J. (2005). Alternative Conceptualizations of the Relationship between Voluntary Turnover and Organizational Performance. Academy of Management Journal, 48(1), 50-69.
Shields, J., Scott, D., Bishop, J. W., & Goelzer, P. (2012). Pay Perceptions and Their Relationships with Cooperation, Commitment, and Intent to Quit. International Studies of Management and Organization, 42(1), 68-86.
Singh, P., & Loncar, N. (2010). Pay Satisfaction, Job Satisfaction and Turnover Intent. Relations Industrial / Industrial Relations, 65(3), 470-490.
Singh, R. N., Bhagat, M., & Mohanty, R. P. (2011). Pay Satisfaction and Organizational Commitment: Moderating Role of Employee’s Cultural Values. XIMB Journal of Management, 3: 37-51.
Suteeraroj, M., & Ussahawanitchakit, P. (2008). Stress, Anxiety, and Intention to Leave: The Empirical Study of Managers in Thai Petroleum and Chemical Business. Review of Business Research, 8(4), 163-173.
Tang, T. L-P., & Chiu R. K. (2003). Income, Money Ethic, Pay Satisfaction, Commitment, and Unethical Behavior: Is the Love of Money the Root of Evil for Hong Kong Employees? Journal of Business Ethics, 46, 13-30.
Tekleab, A., Bartol, K. M., & Liu, W. (2005). Is it Pay Levels or Pay Raises that Matter to Fairness and Turnover? Journal of Organizational Behavior. 26, 899-921.
Templer, K. J. (2012). Five-Factor Model of Personality and Job Satisfaction: The Importance of Agreeableness in a Tight and Collectivistic Asian Society. Applied Psychology, 61(1), 114-129.
Tremblay, M., Sire, B., & Balkin, D. (2000). The Role of Organizational Justice in Pay and Employee Benefit Satisfaction and Its Effects on Work Attitudes. Group & Organization Management, 25(3), 268-289.
Vandenberghe, C., & Tremblay, M. (2008). The Role of Pay Satisfaction and Organizational Commitment in Turnover Intentions: A Two-Sample Study. Journal of Business Psychology, 22, 275-286.
Winterton, J. (2004). A Conceptual Model of Labour Turnover and Retention. Human Resource Development International, 7(3), 371-390.
Yücel, I. (2012). Examining the Relationships among Job Satisfaction, Organizational Commitment, and Turnover Intention: An Empirical Study. International Journal of Business and Management, 7(20), 44-58.
Yurchisin, J. & Park, J. (2010). Effects of Retail Store Image Attractiveness and Self-Evaluated Job Performance on Employee Retention. Journal of Business Psychology, 25,441-450.
สำนักงานตำรวจแห่งชาติ. วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยธรรมศาสตร์, คณะสังคม
สงเคราะห์ศาสตร์, สาขาการบริหารงานยุติธรรม.
ดวงพร สว่างศรี. (2553). แรงจูงใจในการปฏิบัติงานของข้าราชการตารวจตรวจคนเข้าเมือง (ขาเข้า) ท่าอากาศยาน
สุวรรณภูมิ. วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยเกษมบัณฑิต, สาขาวิชารัฐประศาสนศาสตร์.
บุญลือ ภิญโญสโมสร, 2549. แรงจูงใจในการปฏิบัติงานของข้าราชการตำรวจ : กรณีศึกษา สถานีตารวจนครบาล
หัวหมาก, วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยเกษมบัณฑิต, สาขาวิชารัฐประศาสนศาสตร์.
ไทยโพสต์. (2562). สืบค้นจาก https://www.thaipost.net/main/detail/5380
อิทธิพล กริสว่าง, 2553. ปัจจัยที่เป็นแรงจูงใจในการปฏิบัติงานของพนักงานสอบสวน สังกัดกองบังคับการตำรวจ
นครบาล 6. วิทยานิพนธ์ปริญญามหาบัณฑิต, มหาวิทยาลัยธรรมศาสตร์, คณะสังคมสงเคราะห์ศาสตร์,
สาขาการบริหารงานยุติธรรม.
A’yuninnisa, R. N. & Saptoto, R. (2015). The Effects of Pay Satisfaction & Affective
Commitment on Turnover Intention. International Journal of Research Studies in
Psychology, 4(2), 57-70.
Aaker, D. A., Kumar, V., & Day, G. S. (2001). Marketing Research. New York: John Wiley & Son.
Adams, J. S. (1965). Inequity in Social Exchange. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 2, 267-299. New York: Academic Press.
Antoni, C. H., & Syrek, C. J. (2012). Leadership & Pay Satisfaction,The Mediating Role of Psychological Contracts. International Studies of Management & Organization, 42(1), 87-105.
Baakile, M. (2011). Comparative Analysis of Teachers’ Perception of Equity, Pay Satisfaction, Affective Commitment and Intention to Turnover in Botswana. Journal of Management Research, 3(1), 1-21.
Bordia, P., & Blau, G. (2003). Moderating Effects of Allocentrism on the Pay Referent Comparison-Pay Level Satisfaction Relationship. Applied Psychology, 52(4), 499-514.
Cronbach, L. J. (1990). Essentials of Psychology Testing. 5th ed. New York : Harper Collins
Publishers Inc.
DeConinck, J. B., & Stilwell, C. D. (2004). Incorporating Organizational Justice, Role States, Pay Satisfaction and Supervisor Satisfaction in a Model of Turnover Intentions. Journal of Business Research, 57, 225-231.
DeConinck, J. B., & DeConinck, M. B. (2010). An Examination of the Antecedents and Outcomes of Pay Satisfaction among Retail Buyers. Marketing Management Journal, 20(1), 40-48.
Deery, M., & Jago, L. (2008). A Framework for Work-life Balance Practices: Addressing the Needs of the Tourism Industry. Tourism and Hospitality Research, 9(2), 97-108.
Georgellis, Y. & Lange, T. (2007). Participation in Continuous, on-the-job Training and the Impact on Job Satisfaction: Longitudinal Evidence from the German Labour Market. International Journal of Human Resource Management, 18(6), 969-985.
Ghazzawi, I. (2010). Gender Role in Job Satisfaction: The Case of the U.S. Information Technology Professionals. Journal of Organizational Culture, Communications and Conflict, 14(2), 1-34.
Hayati, D., Charkhabi, M., Kalantari, D., & Paola, F. D. (2015). The Effect of Pay Satisfaction on
Turnover Intention: Mediating Role of Job Satisfaction and Organizational Commitment. Journal of International Management Studies. 15(2), 73-84.
Heneman, H. G., & Schwab, D. P. (1985). Pay Satisfaction: Its Multidimensional Nature and Measurement. International Journal of Psychology, 20, 129-141.
Javad, S., & Premarajan, R. K. (2011). Effects of Distributive and Procedural Justice Perceptions on Managerial Pay and Job Satisfaction. The IUP Journal of Organizational Behavior, 10(3), 7-25.
Kinicki, A. J., McKee-Ryan, F. M., Schriesheim, C. A., & Carson, K. P. (2002). Assessing the Construct Validity of the Job Descriptive Index: A Review and Meta-Analysis. Journal of Applied Psychology, 87(1), 14-32.
Kipkebut, D. J. (2010). Human Resource Management Practices and Organizational Commitment in Higher Educational Institutions: A Kenyan Case. The IUP Journal of Organizational Behavior, 9, 45-70.
Manzoor, M., & Naeem, H. (2011). Relationship of Organization Socialization with Organizational Commitment and Turnover Intention: Moderating Role of Perceived Organizational Support. Interdisciplinary Journal of Contemporary Research in Business, 3(8), 515-529.
Mason, C. H., & Perreault, Jr. W. D. (1991). Collinearity, Power, and Interpretation of Multiple Regression Analysis. Journal of Marketing Research, 28, 268-280.
Meyer, J. P., & Allen, N. J. (1991). A Three-component Conceptualization of Organizational Commitment. Human Resource Management Review, 1, 61-89.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to Organizations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology, 78(4), 538-551.
Meyer, J. P., & Allen, N. J. (1997). Commitment in the Workplace: Theory, Research, and Application. Thousand Oaks, CA: Sage.
Mulki, J. P., Lassk, F. G., & Jaramillo, F. (2008). The Effect of Self-efficacy on Salesperson Work Overload and Pay Satisfaction. Journal of Personal Selling and Sales Management, 28(3), 285-297.
Nadiri, H. & Tanova, C. (2010). An Investigation of the Role of Justice in Turnover Intentions, Job Satisfaction, and Organizational Citizenship Behavior in Hospitality Industry. International Journal of Hospitality Management, 29, 33-41.
Noor, K. M. (2011). Work-Life Balance and Intention to Leave among Academics in Malaysian Public Higher Education Institutions. International Journal of Business and Social Science, 2(11), 240-248.
Nunnally, J. C. (1978). Psychometric Theory. 2nd ed. New York: McGraw-Hill.
Nunnally, J. C. & Bernstein, I.H. (1994). Psychometric Theory. 3rd ed. New York: McGraw-Hill
Pajo, K., Coetzer, A., & Guenole, N. (2010). Formal Development Opportunities and Withdrawal Behaviors by Employees in Small and Medium-Sized Enterprises. Journal of Small Business Management, 48(3), 281-301.
Qamar, N. (2012) Job Satisfaction and Organizational Commitment as Antecedents of Organizational Citizenship Behaviour (OCB). Interdisciplinary Journal of Contemporary Research in Business, 4(7), 103-122.
Scott, D., Bishop, J. W., & Chen, X. (2003). An Examination of the Relationship of Employee Involvement with Job Satisfaction, Employee Cooperation, and Intention to Quit in U.S. Invested Enterprise in China. The International Journal of Organizational Analysis, 11(1), 3-19.
Shaw, J., Gupta, N., & Delery, J. (2005). Alternative Conceptualizations of the Relationship between Voluntary Turnover and Organizational Performance. Academy of Management Journal, 48(1), 50-69.
Shields, J., Scott, D., Bishop, J. W., & Goelzer, P. (2012). Pay Perceptions and Their Relationships with Cooperation, Commitment, and Intent to Quit. International Studies of Management and Organization, 42(1), 68-86.
Singh, P., & Loncar, N. (2010). Pay Satisfaction, Job Satisfaction and Turnover Intent. Relations Industrial / Industrial Relations, 65(3), 470-490.
Singh, R. N., Bhagat, M., & Mohanty, R. P. (2011). Pay Satisfaction and Organizational Commitment: Moderating Role of Employee’s Cultural Values. XIMB Journal of Management, 3: 37-51.
Suteeraroj, M., & Ussahawanitchakit, P. (2008). Stress, Anxiety, and Intention to Leave: The Empirical Study of Managers in Thai Petroleum and Chemical Business. Review of Business Research, 8(4), 163-173.
Tang, T. L-P., & Chiu R. K. (2003). Income, Money Ethic, Pay Satisfaction, Commitment, and Unethical Behavior: Is the Love of Money the Root of Evil for Hong Kong Employees? Journal of Business Ethics, 46, 13-30.
Tekleab, A., Bartol, K. M., & Liu, W. (2005). Is it Pay Levels or Pay Raises that Matter to Fairness and Turnover? Journal of Organizational Behavior. 26, 899-921.
Templer, K. J. (2012). Five-Factor Model of Personality and Job Satisfaction: The Importance of Agreeableness in a Tight and Collectivistic Asian Society. Applied Psychology, 61(1), 114-129.
Tremblay, M., Sire, B., & Balkin, D. (2000). The Role of Organizational Justice in Pay and Employee Benefit Satisfaction and Its Effects on Work Attitudes. Group & Organization Management, 25(3), 268-289.
Vandenberghe, C., & Tremblay, M. (2008). The Role of Pay Satisfaction and Organizational Commitment in Turnover Intentions: A Two-Sample Study. Journal of Business Psychology, 22, 275-286.
Winterton, J. (2004). A Conceptual Model of Labour Turnover and Retention. Human Resource Development International, 7(3), 371-390.
Yücel, I. (2012). Examining the Relationships among Job Satisfaction, Organizational Commitment, and Turnover Intention: An Empirical Study. International Journal of Business and Management, 7(20), 44-58.
Yurchisin, J. & Park, J. (2010). Effects of Retail Store Image Attractiveness and Self-Evaluated Job Performance on Employee Retention. Journal of Business Psychology, 25,441-450.