Creating Impression for Hospitality Industry Customers Amidst the New Normal

Abstract

All Service Businesses have a similar goal called “Impression Creativity” for customers. There are numerous styles or procedures in service delivery that affect image and profitability, depending on the type of business.
Within this “new normal” situation brought about by the Covid-19 that changed the lifestyle of people and affected the mode of providing services, our utmost concern should be cleanliness and safety in order that the spread of Covid-19 be stopped.  This article is in revision of the Basics of Service Jobs.  It is directed to the efficient service job delivery and to create impression for the customers under the safetynets of the new normal hygienic procedures against the spread of Covid-19.