Internal Environmental Factors and Motivational Factors Affecting Job Performance of Personnel in Local Administrative Organizations in Nikhom Phatthana District, Rayong Province

Abstract

Background and Aims: As public expectations for government services increase high expectations from citizens, enhancing the job performance of personnel within local administrative organizations (LAOs) has become a crucial for effective public administrations has become a critical factor in the success of public Administration, This study aimed to (1) Examine the levels of internal organizational environment, work motivation, and job performance; (2) compare job performance across various demographic factors; and (3) analyze the Impact of internal organizational factors and motivational factors on job performance of personnel within local administrative organizations in Nikhom Phatthana District, Rayong Province.

Methodology: A questionnaire was administered to a sample of 250 LAO personnel in the district. The data were analyzed using descriptive statistics, one-way ANOVA, and multiple regression analysis at the 0.05 significance level.

Results: The findings indicated that the internal organizational environment, motivational factors, and job performance were all rated at a high level. A significant difference in job performance was found based on organizational affiliation, but no significant differences were observed for other demographic factors. Key internal environment components, including shared values, organizational structure, skills, systems, and personnel, collectively predicted 91.3% of the variance in job performance. Similarly, motivational factors such as job characteristics, recognition, and responsibility accounted for 76.6% of the variance.

Conclusion: The findings suggest that focusing on internal organizational conditions and employee motivation can provide strategic guidance for human resource management in LAOs. By strengthening these areas, public administration performance can be improved.