The Innovation of Public Service in Phuket Creative City
DOI:
https://doi.org/10.60027/iarj.2024.275805Keywords:
Public Service; , Public entrepreneurship; , Creative CityAbstract
Background and Objectives: At the moment, service customers are the main focus of public sector innovation (PSI). It is characterized by its reliance on collaboration across all sectors to jointly discover and generate innovations through social processes to produce innovations in the formulation of public policy and the provision of public services to the general public. Thus, this paper aims (1) To study the public service innovation of Creative City, Phuket Province, and (2) To study the development guidelines for public entrepreneurs in Creative City, Phuket Province.
Methodology: The Quantitative research found that a Survey of People's Opinions on Public Service in a Case Study of Mai Khao Subdistrict Administrative Organization, Thep Krasattri Subdistrict Administrative Organization, Cherng Talay Subdistrict Administrative Organization, Pa Khlok Municipality, Kamala Subdistrict Administrative Organization.
Results: The provision of public services by local government organizations has limitations on the authority of the locality in the provision of public services. The development for public entrepreneurs is to organize an exchange of knowledge about Phuket's public services that support the growth of Phuket City through the cultural activities and traditions of local people continually.
Conclusions: The Implementation of knowledge about public service development guidelines of Phuket Creative City from interviews and in the process of conducting public hearings with local government organizations: a case study of Mai Khao Subdistrict Administrative Organization, Thep Krasattri Subdistrict Administrative Organization, Cherng Talay Subdistrict Administrative Organization, Pa Khlok Municipality, Kamala Subdistrict Administrative Organization. The result is the creation of public service innovation of Phuket Creative City and disseminated as a set of training knowledge to increase skills about the smart city for sustainability.
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