The Outcomes of Employing a Chatbot to Support a Flipped Classroom Approach for 5th High School Students

Abstract

The research study aimed to achieve the following objectives: (i) the development and evaluation of an efficacious chatbot for enhancing flipped classroom instruction in the domain of technology, specifically focusing on fundamental formula utilization in Microsoft Excel, tailored for 5th-year high school students at Loei Loeianukulwittaya School situated in Muang Loei District, Loei Province. (ii) A comparative analysis of academic outcomes among students prior to and subsequent to the integration of the chatbot as a support tool for flipped classroom learning. (iii) An assessment of student satisfaction levels subsequent to engaging with the chatbot in the context of flipped classroom pedagogy. The research cohort encompassed 27 participants, comprising 5th-year high school students from Loei Anukulwittaya School located in Muang Loei District, Loei Province. The research instruments encompassed: (i) the implementation of a chatbot, (ii) pretest and post-test assessments to gauge academic progress, and (iii) a questionnaire to gauge satisfaction levels. The research findings were as follows: (i) The comprehensive efficacy of the chatbot-integrated flipped classroom learning management system, targeting "Foundational Usage of Microsoft Excel Formulas," was rated at an exceptional level . (ii) A statistically significant enhancement in learning attainment, substantiated at the 0.05 significance level, was observed when comparing pre-chatbot and post-chatbot learning outcomes. (iii) The overall contentment level of students subsequent to engaging with the chatbot-supported flipped classroom approach was rated at the highest level .