Employee Satisfaction towards Financial and Accounting Services in the Faculty of Humanities and Social Sciences, BansomdejchaoprayaRajabhat University

Abstract

Abstract

The research aims 1) to study the employee satisfaction with financial and accounting services at the Faculty of Humanities and Social Sciences, Bansomdejchaopraya Rajabhat University (BSRU) 2) to evaluate financial and accounting knowledge of the employees in the Faculty of Humanities and Social Sciences, BSRU, and 3) to explore the relationship betweenfinancial and accounting knowledge and employee satisfaction towards financial and accounting services in the Faculty of Humanities and Social Sciences, BSRU. The 110 samples are instructors in the Faculty of Humanities and Social Sciences, BSRU, who used financial and accounting services at the faculty. The data collection instrument was a test and questionnaire with reliability of .947. The statistics used in the study were percentage, mean ( ), standard deviation (S.D.), and Pearson correlation coefficient. It was found that 1) the overall employee satisfaction towards financial and accounting services in the Faculty of Humanities and Social Sciences, BSRU is at a High level; 2) Overall, financial and accounting knowledge of the employees in the Faculty of Humanities and Social Sciences, BSRU, is at a Medium level; 3) The relationship between financial and accounting knowledge and employee satisfaction towards financial and accounting services in the Faculty of Humanities and Social Sciences, BSRU, is not correlated.