Effects of Talent Management System and Succession Planning on Employee Loyalty and Organizational Performance: The Empirical Evidence of TMB Bank

Abstract

The efficiency persons of the firm are the most important resources for driving the firms to the superior and sustainability growth. The objectives of this research are to study the effect of talent management and succession planning on organizational loyalty and firm performance of Thailand Military

Bank (TMB). The samples of this research are the branch manager of TMB amount 451 branches over all Thailand. The data were collected by five points Likert’s scale questionnaire via mail survey. The discriminations are 0.606 to 0.962 and the reliabilities are 0.897 to 0.941. The data were analyzed by frequency, percentage, mean, standard deviations, Pearson’s correlation, and multiple regression.

The results revealed that talent management and succession planning have positive effect on organizational loyalty as statistical level of .01. Organizational loyalty has positive effect on TMB performance as statistical level of .01. Then, the executive support is the moderator of relationship between succession planning and organizational loyalty as statistical level of .05. Therefore, talent management and succession planning led to organization loyalty and increase TMB performance in the final. Then, the result of this study can utilize in management and development of the firms for future succession.

Keyword: Talent Management; Succession Planning; Organizational Royalty; Firm Performance;

Administrator’s Support